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Employee relations specialist

5 months ago

Philippines Arcadis Full time
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the worldâs most complex challenges and deliver more impact together.

Role description:

As a globally connected People function, Arcadians will experience an improved Quality of Life in us being human-centered and inclusive in everything we do. We will â in true partnership with the business - drive a high-performance culture. The People function will support Arcadians in developing relevant (digital) capabilities that will enable Arcadis to deliver in the best possible way. Together we will build a sustainable future for Arcadis.

Role accountabilities:

Act as a trusted advisor & member of local People Services Team

As a member of the Local People Service team, the Employee Relations Specialist will establish trusted relationships with employees & line managers and provide front line support on people initiatives, programs, or challenges. They will also collaborate with business partner community and broader people services teams to support the total employee experience within a geographic area. The role will work closely with the People Services Manager to support an inclusive high performing organization, in line with the strategic people and culture direction.

In more detail, the Employee Relations Specialist will:

  • Act as a key point of contact for employees & line managers on people issues.
  • Provide support to line managers and the People Business Partner community on people matters including (including disciplinary, grievance, performance management & employee relations investigation)
  • Work with Centres of Excellence including Learning and Development, Recruitment, Strategic Workforce Planning, International HR, People Shared Services, Compensation and Benefits and Payroll to provide a wide range of People Services to stakeholders.
  • Work closely with the People Shared Service Centre to ensure delivery of efficient and high-quality people services.
  • Coach, support, and build capability in line managers to manage the employment relationship effectively.
  • Support the development and maintenance of People Policies and processes.
  • Coach, counsel, and guide managers with regards to People policy queries
  • Provide support in grievance and disciplinary hearings.
  • Pro-actively monitor absence & leave and support employees and managers to facilitate return to work.
  • Conduct exit interviews and ensure feedback is provided to the business and business partners (where appropriate) with recommendations for associated interventions to improve retention.
  • Support change initiatives, including acquisitions, restructures, redundancies, redeployment, and office closures.
  • Provision and analysis of management information to the business to inform decision making.
  • Share knowledge and best practice with the wider People Services team to build capability.
  • Support key people processes ensuring that they deliver to business needs.

General

  • Responsible for delivering proactive, timely, and high-quality employee relations advisory service.
  • The role holder will be expected to work across different GBAs where required.
  • The Employee Relations Advisor will work collaboratively within the People Operating model to support the wider business.
  • Play a key role in the local People Services network and take an active role on group wide People projects as needed.
  • Role Model the Arcadis Way
  • Act as a visible steward of health and safety and ensuring familiarity and compliance with Health and Safety regulations and guidelines.

Qualifications & Experience:

The candidate should have an academic degree (preferably in human resources) and a minimum of 4 years of progressive (human resources) experience. They should have broad experience and understand the complexity of leading people issues.

Further the candidate should have experiences with diverse and complex matrix businesses in and familiarity working within a People Shared Services & Centers of Excellence model.

  • Strong employee relations experience gained in high volume, transactional environments with disciplinary, grievance and sickness absence management cases.
  • Excellent communication skills and ability to build solid working relationships.
  • Excellent attention to detail
  • Experience of managing / supporting HR projects
  • Capacity to understand how people issues impact the business and how People Services can create value for the organization.
  • Demonstrates integrity in all business interactions and honors personal commitments.
  • Ability to provide both verbal and written information clearly, succinctly, and persuasively, as well as ability to influence others.
  • Strong organization skills are important, as well as strong attention to detail, an ability to multitask and see work through to full implementation.
  • Ability to build key relationships and reach agreements and consensus despite differing goals and priorities.
  • Demonstrates a pro-active approach.
  • Ability to adapt in a changing environment.
  • Ability to use research methods effectively, including data collection, diagnostic, and analytical skills.
  • Good working knowledge of employment laws and practices
  • Experience in people data systems and processes

Why Arcadis

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. Itâs why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

Youâll do meaningful work, and no matter what role, youâll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. At Arcadis, you will have the opportunity to build the career that is right for you. Because each Arcadian has their own motivations, their own career goals. And, as a âpeople ï¬rstâ business, it is why we will take the time to listen, to understand what you want from your time here, and provide the support you need to achieve your ambitions.