Travel Consultant

2 weeks ago


Metro Manila NCR, Philippines John Clements Consultants Inc Full time
Responsibilities:
  • Assist customers with regards to corporate travels and expenses.
  • Universal voice, chat and email support.
  • Handle customer support for travel concerns such as refunds, cancellations, reservations, schedule changes and other travel related concerns/process.
  • Communicate with airlines to resolve and escalate customers' travel concerns.
Qualifications
  • At least high school graduate (Senior Highschool), college undergrads or a bachelor's degree graduate
  • With at least 6 months GDS (Global Distribution System) experience in a BPO or travel industry preferably with Sabre or Amadeus
  • Excellent in English communication skills
  • Must be open and be able to adapt to changes most especially in a fast and ever-changing environment.
  • Strong knowledge and skills in MS office applications
  • Open to work 100% onsite (Alabang and Mandaluyong) and on different schedules and work assignments


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