SAP SuccessFactors Employee Central Payroll
2 weeks ago
Position: SAP SuccessFactors Employee Central Payroll (ECP) Consultant
Employment Type: Permanent
Location: Philippines, Manila
Working model: Hybrid
Language: English
Focus on SAP is seeking a SuccessFactors Employee Central consultant to join our global client. This position forms part of the AMS Team, focusing on supporting clients' SuccessFactors Employee Central Payroll needs.
Responsibilities:
- Resolve Incidents Efficiently: Independently analyze and address client requests or incidents within agreed SLAs, ensuring high-quality resolutions.
- Root Cause Analysis: Conduct in-depth analysis to identify root causes of issues, collaborating with team members and stakeholders to find solutions and prevent reoccurrences.
- Streamline Processes: Lead the collection of business requirements and propose end-to-end solutions to simplify and standardize processes for our clients.
- Collaboration and Implementation: Work closely with internal and external stakeholders to successfully implement AMS support practices.
- Continuous Improvement: Drive continuous improvement initiatives to enhance current processes within the organization, contributing to ongoing efficiency and effectiveness.
- Compliance: Adhere to all standard AMS processes and procedures to maintain consistency and quality in service delivery.
Requirements:
- Strong support exposure in SAP SuccessFactors Employee Central Payroll (ECP)
- Possess relevant SAP SuccessFactors certifications, preferably in ECP
- Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex payroll issues efficiently.
- A customer-centric mindset with a commitment to delivering high-quality solutions that meet and exceed client expectations.
- Fluent English Language Skills
- Ability to travel and work in a Hybrid environment from 2-3 days a week onsite in Manila.
If you're passionate about leveraging SAP SuccessFactors ECP to drive HR excellence and want to be part of a dynamic team that thrives on innovation and collaboration, we want to hear from you.
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