Quality Assurance Specialist
3 weeks ago
▪Documenting and reporting process or service quality levels
▪Developing and implementing standards for inspection
▪Developing a workflow for process audits
▪Developing plans to help improve and mitigate risks
▪Communicating with other team members to solve problems
▪Following up with the appropriate channels when mistakes are found
▪Training other quality insurance members on all inspection processes
Qualification
At least 6 months QA specialist experience in a BPO set up
Good English communication skills
Willing to work on night shift
Willing to work either in Makati or Mandaluyong
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