Quality Assurance Specialist

3 weeks ago


Philippines WHR Global Consulting Full time
Roles and Responsibilities

▪Documenting and reporting process or service quality levels

▪Developing and implementing standards for inspection

▪Developing a workflow for process audits

▪Developing plans to help improve and mitigate risks

▪Communicating with other team members to solve problems

▪Following up with the appropriate channels when mistakes are found

▪Training other quality insurance members on all inspection processes

Qualification

At least 6 months QA specialist experience in a BPO set up

Good English communication skills

Willing to work on night shift

Willing to work either in Makati or Mandaluyong

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