Quality Assurance Manager
4 weeks ago
The Quality Assurance (QA) Manager will oversee the activity of the quality assurance department and staff, developing, implementing, and maintaining a system of quality and reliability testing for the organizations products and/or development processes.
Job Highlights
- Day 1 HMO for you and two (2) of your dependents.
- Annual and Performance Based Salary Increase
- Additional Leave Credits
- Provide leadership and direction to Quality Assurance team to streamline, integrate and improve the internal monitoring process
- Establish common work processes, standards, tools, and coordinate quality assurance activities across teams to meet business and customer needs
- Monitor overall progress of quality assurance per program
- Serve as the central point of contact for QA needs across the organization to ensure client's expectations are met
- Promote quality achievement and performance improvement across the organization
- Plan, execute, and oversee inspection and testing of current and proposed processes to confirm quality conformance to specifications and quality deliverables
- Ensure compliance with client's standards and policies
- Analyze and investigate complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements
- Develop or update company complaint and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints
- Monitor account performance through gathering relevant data and producing statistical reports
- Monitor risk-management procedures, and maintain and analyze problem logs to identify and report recurring issues to management and process development
- Provide training and support to quality assurance team on systems, policies, procedures, and core processes
- Report audit results to upper management
- Candidate must possess at least a Bachelor's Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.
- Has at least 3 years of experience as QA Manager
- Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor is an advantage
At Stealth Monitoring, we invite you to make a difference. Take over a position that creates community impact.
Get to work with skillful team members and experience limitless growth.
Choose to be exceptional and be part of the never-ending cycle of innovation, transformation and evolution of surveillance technology.
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