Fulltime Assistant Call Center Manager

3 weeks ago


Philippines Neksjob Philippines Full time
We are looking for an Assistant Call Center Supervisor to oversee and coordinate the daily operations of our call center team in the logistics industry.

Responsible for ensuring excellent customer service delivery, managing call center agents, and providing support and guidance to the team.

You will also handle escalated customer issues, monitor performance metrics, and contribute to the development of call center processes and procedures.

Qualifications

BPO / Call Center Experience as Supervisor or Assistant Call Center Manager (at least 2 years )

Experience in handling Trucking, Freight Services and Logistics Accounts

Excellent communication skills

Amenable to work onsite (Makati City) Nightshift

Can Start as soon as possible.

Why pick us

Paid Training

Competitive Salary

Exciting Performance Bonuses & Account-Specific Allowances

Career Advancement Opportunities

Promote Within the Company

Comprehensive Healthcare Benefits

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