Commercial Banking

3 weeks ago


Taguig, Philippines JPMorgan Chase Bank, N.A. Full time
Job Description :

The Client Service Team is a critical part of our Commercial Bank business. Executing a vision of superior client service is what we strive to achieve each day.

As a Client Service Manager, you will typically report to a Client Service Director. You will be responsible for the overall success of the Client Service Team within a segment or market. You will serve as the Client Service Manager for a Client Service Team with responsibility for: CSP Human Resource coordination (including performance management, career planning, development, training and performance issues), Operational Controls, Compliance Adherence and Staff Readiness Communication for your market. You will also provide market service management to ensure the client service staff promotes quality servicing to customers, including problem resolution on very complex and non-routine client impacting issues. You will advise management on all service and administrative matters.

Job responsibilities:

  • Leading regular market meetings to update staff on operations development, product enhancements, system improvements or problems
  • Monitoring client reports and investigating changes in revenue, product usage, and outstanding loan issues
  • Assuring compliance with all Chase auditing policies and procedures
  • Providing input into financial budget for Client Service Team and supporting plan achievement
  • Serving as a member of the Client Service Leadership Team, supporting national strategic implementation plans
  • Participating in national project teams representing Client Service
  • Providing a collaborative, communicative and productive environment for all Client Service Professionals
  • Working with line of businesses (LOB) partners and Market Staff to enhance the resolution of client issues through appropriate channels
  • Collaborating with market management and HR to ensure personnel policies are adhered to, participating in personnel decisions involving employees, including performance appraisals, promotions, salary actions recommendations and terminations
  • Performing other special duties or assignments as requested or required

Required Qualifications, skills, and capabilities:

  • Business Administration degree or a minimum of 10 years in customer service, operations, sales or management experience, preferably in the Commercial Banking or in Treasury Services
  • Strong interpersonal skills with proven supervisory abilities
  • Extensive knowledge of deposit, treasury and credit products, payment services, regulations, and related procedures
  • Thorough knowledge of financial exposure and operational risk associated with bank products and services
  • Effective problem solving, oral and written communication skills
  • Ability to exercise sound judgment and make effective decisions
  • Ability to prioritize, handle multiple tasks and work under pressure in a team environment
  • A self-starter who does not require close supervision

  • Commercial Banking

    4 weeks ago


    Taguig, Philippines JPMorgan Chase Bank, N.A. Full time

    Job Description :This is for a role in the Commercial Banking team at Network Accommodation portfolio, which supports clients across 14 Asia Pacific locations. The role involves managing a rapidly expanding portfolio, providing coverage, support, and governance. The position is based in Manila and is part of a strategic initiative to consolidate the...

  • Commercial Banking

    4 weeks ago


    Taguig, Philippines JPMorgan Chase Bank, N.A. Full time

    Job Description :This is for a role in the Commercial Banking team at Network Accommodation portfolio, which supports clients across 14 Asia Pacific locations. The role involves managing a rapidly expanding portfolio, providing coverage, support, and governance. The position is based in Manila and is part of a strategic initiative to consolidate the...

  • Commercial Banking

    17 hours ago


    Taguig, Philippines JPMorgan Chase Bank, N.A. Full time

    Job Description :As a Client Training Analyst in Commercial Bank business you will be handling a wide range of administrative tasks and work independently with little supervision. You will be a highly resourceful team-player, who is comfortable working in a fast-paced environment while remaining flexible, proactive, and efficient. You will have the ability...


  • Taguig, Philippines JPMorgan Chase Bank, N.A. Full time

    Job Description :Join the Payments Client Service, Implementation and Operations (PCSIO) team, a vital part of the Corporate & Investment Bank's Digital & Platform Services. We provide operational support to various Payments businesses, payment hub services for all firm divisions, and cross-product cash management services. With a global presence in over 180...


  • Taguig, Philippines JPMorgan Chase Bank, N.A. Full time

    Job Description :Join the Payments Client Service, Implementation and Operations (PCSIO) team, a vital part of the Corporate & Investment Bank's Digital & Platform Services. We provide operational support to various Payments businesses, payment hub services for all firm divisions, and cross-product cash management services. With a global presence in over 180...


  • Taguig, Philippines JPMorgan Chase Bank, N.A. Full time

    Job Description :International Client Service Associateis part of the centralized Commercial Banking International Service and Onboarding (CBISO) team, which fulfillsclient request received by the relationship teams & clients across the United States and partners withCB's in-country teams located throughout the globe.As a Client Service Associate within...


  • Taguig, Philippines JPMorgan Chase Bank, N.A. Full time

    Job Description :Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging areaThe Commercial Bank Client Onboarding group is seeking a Documentation Specialist who'll be responsible for the research and preparation of all documents required for account opening, products, and services for our commercial...


  • Taguig, Philippines JPMorgan Chase Bank, N.A. Full time

    Job Description :Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging areaThe Commercial Bank Client Onboarding group is seeking a Documentation Specialist who'll be responsible for the research and preparation of all documents required for account opening, products, and services for our commercial...


  • Taguig, Philippines JPMorgan Chase Bank, N.A. Full time

    Job Description :Be part of the J.P. Morgan Commercial Banking team.As a Loan Origination Specialist IV, you will be part of the Dealer Services (DS) team who provides wholesale financial solutions to Automobile Dealers throughout the United States. DS, a recognized leader in providing wholesale financial solutions, consists of six functional units: Client...


  • Taguig, Philippines JPMorgan Chase Bank, N.A. Full time

    Job Description :Be part of the J.P. Morgan Commercial Banking team.As a Loan Origination Specialist IV, you will be part of the Dealer Services (DS) team who provides wholesale financial solutions to Automobile Dealers throughout the United States. DS, a recognized leader in providing wholesale financial solutions, consists of six functional units: Client...

  • Junior Auditor

    3 weeks ago


    Taguig, Philippines Metrobank Full time

    Be #InGoodHands with Metrobank!Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...

  • Specialist Risk

    2 weeks ago


    Taguig, Philippines BHP Full time

    About BHPAt BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and...

  • Credit Officer

    4 weeks ago


    Taguig, Philippines Yulon Finance Philippines Corporation Full time

    Company DescriptionYulon Finance Philippines Corporation is a new subsidiary of Yulon Finance Corporation, with a focus on developing financing facilities for machinery, equipment, and commercial vehicles. The company is located in BGC, Taguig.Role DescriptionThis is a full-time on-site role for a Credit Officer. The Credit Officer will be responsible for...

  • Junior Auditor

    3 weeks ago


    Taguig, Philippines Metrobank Full time

    Be #InGoodHands with Metrobank!Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...

  • Specialist Risk

    2 weeks ago


    Philippines, Taguig BHP Full time

    About BHPAt BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and...

  • Financial Analyst

    4 weeks ago


    Taguig, National Capital Region, Philippines Abbott Laboratories Full time

    Key Areas of Accountability:Financial reporting; and Financial closingJob SpecificationsThe Financial Reporting Analyst will be primarily responsible for:reviewing balance sheet schedules and income statement figures; booking adjusting entries and monitor accruals accounts; preparation of statutory Financial Statement and other regulatory reports except tax;...

  • Credit Officer

    4 weeks ago


    Taguig, Philippines Yulon Finance Philippines Corporation Full time

    Company DescriptionYulon Finance Philippines Corporation is a new subsidiary of Yulon Finance Corporation, with a focus on developing financing facilities for machinery, equipment, and commercial vehicles. The company is located in BGC, Taguig.Role DescriptionThis is a full-time on-site role for a Credit Officer. The Credit Officer will be responsible for...

  • Product Manager

    1 month ago


    Taguig, Philippines Robert Walters Full time

    A challenging Product Manager job has just become available at one of the country's leaders in digital financial services. About the Product Manager Role:This is a role for product management professionals who have strong background in both commercial and technical product development particularly for financial technology products, designing and developing...


  • Taguig, Philippines JPMorgan Chase Bank, N.A. Full time

    Job Description :As a Client Service Account Manager within CIB, you will contribute as a part of a team or segment involved in several activities to support our service offerings including:. Represent Commercial Banking-Manila with onshore stakeholders. Coordinate and handle escalations coming from the clients with internal organizations. Work with internal...


  • Taguig, Philippines Staffwiz Full time

    Summary Job Description Responsible for the overall operational performance of Wire Investigation located in Philadelphia PA, Charlotte NC, Portland , OR , Hyderabad, India and Manila, Philippines. Manages middle managers and/or upper middle managers, in specialized roles. Contributes in the development and implementation of long-term strategies, policies...