Japanese Helpdesk/Technical Support

Job SummaryThis role's main focus is to support all employees' by resolving any IT related issues they may come up against in their day to day roles.Job DescriptionThe IT Helpdesk Technician role is an integral part of the Operations team. This role's main focus is to support all employees' by resolving any IT related issues they may come up against in their...

Job Title: IT Helpdesk (Helpdesk Technician)Client Industry: IT Services ProviderLocation: Quezon City, Philippines (Onsite)Shift and Schedule: Monday to Friday, 8-12 hours per dayPosition OverviewRecruitGo is in search of an IT Helpdesk who will be working with our client based in the UK. Our client is a managed IT services provider and in this role you...

Description:Duties and Responsibilities:Provide a professional and efficient customer support/service function for all Sykes Clients/Account Team across all Sykes Manila Centers to resolve their problems.MS Exchange Server administration - mailboxes, folders, distribution groups, calendaring, etc.Avaya PABX administration - authorization code access,...

Provide the first point of IT Support contact for all employees. Installing and configuring computer hardware operating systems and applications. Assisting staff or clients through a series of actions, either face to face; email, or over the telephone to help set upsystems or resolve issues. Troubleshoot technical issues to resolution and/or escalate to L2...

Job DescriptionThe successful candidate will be responsible for supporting and maintaining the desktop computing environment for the company's offices in Manila and for remote users across the region.This includes troubleshooting, configuring and repairing computer hardware, printers, software, network connectivity and operating systems.The successful...

About UsBSA Solutions offers talent outsourcing services to small and medium-sized businesses. We provide access to highly skilled professionals, enabling global businesses to build their dream teams in the Philippines and Malaysia. Our vision is to create a community of successful companies where talented individuals can meet and collaborate. We encourage...

Job Description:Respond and action tickets logged through our service management tool Jira and keep within our SLA'sProvide support for our Retail Point Of Sale systems and it's peripheralsWindows Desktops - All versionsWindows Servers products including but not limited to: o Server 2012 - 2022 o Exchange and O365 o Microsoft Hyper-VMicrosoft...

The primary function of this position is to support and maintain in-house technology equipment and IT assets. This includes monitoring business-critical systems, installing, configuring, diagnosing, repairing, and upgrading all corporate hardware and equipment while ensuring its optimal performance.Qualifications RequiredEducation - A+ Certification or an...

Position: CSR / TSRIndustry: SaaSEmployment Type: Part-Time/Full-TimeRequirements:s:Minimum of 1-year experience in Customer Support handling a blended account (email, calls, and chat)Email management experienceProven ability to meet KPIs consistentlyExcellent communication skills, minimum C1 levelGreat at multi-tasking and working independently with minimal...

DepartmentService DeliveryEmployee TypeProbationaryJob ResponsibilitiesPerform basic computer troubleshooting on client's workstations.Provide first-level technical support and preliminary investigation for customer issues and service requests.Respond to customer inquiries via chat, email, and phone.Manage and track customer issues.Provide helpdesk support...

ResponsibilitiesServe as the first point of contact to customers seeking help for hardware, software, network, or other technical and non-technical issues.  Provide over-the-phone, email, and chat support.  Identify, diagnose, and resolve all customer issues by using documented troubleshooting items such as a knowledge base, previously reported issues,...

DepartmentService DeliveryEmployee TypeProbationaryPosition DescriptionJob Responsibilities:Perform basic computer troubleshooting on client's workstations.Provide first-level technical support and preliminary investigation for customer issues and service requests.Respond to customer inquiries via chat, email, and phone.Manage and track customer issues.Daily...

Diverse role / Autonomy. Being quite a diverse role, you won't get bored! You will be responsible for: The provisioning of high-quality technical support to our clients via telephone, email & chat Hardware and software provisioning (run-up) for client orders Management and ordering of licenses and equipment.

About the Company:At Eastvantage, we believe in creating meaningful work relationships across the globe. Our premier managed services and outsourcing solutions enable operational excellence that results in business growth for our partners worldwide. With a team of inspired experts, we provide purpose-built solutions in the areas of software development,...

Location: ManilaDuties/ResponsibilitiesDesign, build and configure applications to meet business process and application requirements.Develop and maintain software applications using various programming languages.Translate technical documents between Japanese and English.Collaborate with international teams and assist in bridging language and cultural...

Application Developer-Japanese BilingualLocation: ManilaDuties/ResponsibilitiesDesign, build, and configure applications to meet business process and application requirements.Develop and maintain software applications using various programming languages.Translate technical documents between Japanese and English.Collaborate with international teams and assist...

Application Developer-Japanese BilingualLocation: ManilaDuties/ResponsibilitiesDesign, build and configure applications to meet business process and application requirements.Develop and maintain software applications using various programming languages.Translate technical documents between Japanese and English.Collaborate with international teams and assist...

Job descriptionProvide Inbound and Outbound technical support for Handheld Scanning devices.Work in 24x7 Shifts to support our customers based in US.Troubleshoot complex technical issues and do research work where as required.Work on ad-hoc projects, initiatives and other duties as assigned.Work with specific infrastructure and application...

We are seeking an experienced and knowledgeable Level 1 or 2 Support Consultant to join our IT Managed Services team. In this role, you will be the primary point of contact for handling escalated support requests from our clients. You will field inbound calls/emails to resolve a wide range of technical issues.  Responsibilities: • Staff the Help Desk...

Description:Duties and Responsibilities:Qualifications:Preferably College/University graduateFluency in language required (Japanase)Technical proficiency (Internet, DSL, Software, Computer applications)Can communicate in English (need not be fluent, as long as can read/write/understand)Willing to work in any of the following sites (Quezon City)Willing to...