Sales Executive
3 weeks ago
MEETS & EXCEEDS CUSTOMERS & TEAM MEMBERS EXPECTATIONS
- Provides value-added service to customers by doing whatever reasonable and possible to meet or exceed customer expectations.
- Communicates effectively with customers, co-workers, and supervisors.
- Demonstrates teamwork by cooperating and assisting co-workers as needed.
- Handles difficult situations effectively.
- Implements all sales action plans related to his / her market areas as outlined in the marketing plan
- Attends major travel functions (i.e. trade shows and promotional events) that deal specifically with his / her market area
- Promotes and produces sales leads for all properties of Crimson Resorts and Spa, Quest Hotels and Resorts and Timberland Highland Resort
- Arranges familiarization / site inspection trips by major clients
- Ensures rate quoted and committed to clients are within specified guidelines
- Establishes and maintains files on major active accounts within his / her market area
- Performs all duties and responsibilities in a timely and efficient manner.
- 2. Actively participates and contributes to the updating of the Marketing Plan.
- Replies to enquiries within 48 hours
- Reliever for other Sales Managers assigned to other areas, as needed.
- Report
2. Submits quarterly performance report on top accounts.
3. Maintains an updated record on all accounts.
4. Submits liquidation reports within set policy on deadlines.
- Credit Requirements
COMMUNICATION
1. Disseminates sales-related information to other departments as appropriate.
2. Participates in weekly marketing / sales meeting.
3. Maintains a high level of exposure for the hotel in major market areas through direct sales solicitation, telephone, fax, telex, contracts, and written communications.
4. Attends all pre-conference meetings, as required
5. Attends all post - conference meetings, as required and assists in the preparation of post-conference reports, as required.
6. Establishes and maintains effective employee relations.
7. Ensures that all enquiries are responded promptly within 24 hours.
GENERAL RESPONSIBILITY
- Keeps immediate superior promptly and fully informed of all problems or unusual matters of significance.
- Performs all duties and responsibilities in a timely and efficient manner in accordance with established Hotel policies and procedures to achieve the overall objectives of this position.
- Prepares reports as necessary to develop a more informative database for improved Management decision-making & critical evaluation of work activities.
- Maintains a favorable working relationship with all other Hotel employees to foster and promote a cooperative and harmonious working climate.
- At all times, projects a favorable image of Chroma Hospitality Inc to the public
- Practices and role-models the Guiding Principles and Core Values of Chroma Hospitality Inc.
- Bachelor's Degree
- 1-2 years as Sales Executive in an international or deluxe hotel
- Well adept in MS Programs i.e. MS Word, Excel, and Powerpoint
- Organization skills
- Analytical and detail-oriented
- Relationship skills
- Technically savvy
- Ability and willingness to work long hours
- Ability to multi-task
- Amenable to work on-site in Alabang, Muntinlupa City
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