Service Engineer
2 weeks ago
Your key focus is to provide excellent service maintenance to our clients handling non-KONE equipment.
What will you be doing
- Maintain excellent relationships with our customers, site contact personnel, and end-users with quality service mindset attitude
- Positively building customer satisfaction quality of service and through regular, proactive, and precise on-site communication
- Diligently updating KONE systems and tools of correct details every client visit
- Ensuring Safety in workplace and site visit at all times
- Develop and maintain excellent customer satisfaction
- Mechanical/Electrical Engineering qualifications, highly desirable
- Strong experience in Preventive Maintenance or Testing & Commissioning gained in Elevator and Escalator industry
- Holds a Driver's License and drives a motorcycle / vehicle
- Can work on Mid or Night Shift work schedule
- Proven success in Root Cause Analysis is an advantage
- Strong commitment in building good relationship with clients and internal stakeholders
- Career progression opportunities within a global organisation
- Total reward elements that engage and motivate our employees and help us make KONE a great place to work
- Comprehensive learning and development programs covering a wide range of professional skills
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers
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