Service Desk Analyst Level 1

Nezda is looking for IT Service Desk Analyst.Qualifications: Graduate of IT, Computer Science or any related courses. With at least 1-3 years experience as IT support technician, IT service desk or technical support.Job Description: Responsible in providing technical support to the company's team members. Assist in users technical problems and resolving...

Stagwell empowers talented, passionate, and creative leaders with vision to deliver breakthrough ideas on behalf of the worldâs most ambitious clients.We believe that the differences among us fuel innovation and drive us to achieve extraordinary results. We take great pride in a work force with rich diversity of age, race, ethnicity, gender, nationality,...

LOCATION: QUEZON CITY AND CEBU, PHILIPPINESJOB TITLE: SERVICE DESK ANALYSTThe purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives.Be Responsible For Primary User Support And Customer Service Respond to queries from all...

ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their...

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.We are looking for a Service Desk Analyst who will be a part of the IT Service Desk team under Core Technology - Service Management in our...

Job DescriptionAbout the Client:Insentra started out as four IT professionals in a Sydney garage. Today, they're a global team of industry leaders and experts, united by a singular belief in a different way of doing business.They believe that business works best when it's win-win.They believe in building and nurturing strong relationships. By transacting...

About UsThe FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It's the cornerstone of our reputation and the heart of our ambitions for the future. But for our people, the FT offers so much more than what we do. FT people come from all kinds of backgrounds and work...

Job Title: Service Desk Senior ManagerJob Summary:We are seeking a highly skilled and experienced Service Desk Senior Manager to oversee and lead our service desk team. The ideal candidate will have extensive experience in managing service desk operations, with a strong background in Office 365 management, Azure Active Directory (AD), and Azure services. The...

Company DescriptionStraive combines data-driven insights with enterprise know-how to create unique knowledge for businesses and their specific problems. With a resource pool of over 15,000 experts in 30 countries worldwide, our clients span several industries, including Financial Services, Insurance, Healthcare & Life Sciences, Scientific Research,...

Location: UP Technohub, Quezon City (Onsite)Schedule: FlexibleQualification/s— Obtained a Bachelor's Degree— At least 1+ years experience either Service Desk or Application Support— Must have experience with AWS or Azure

Role DescriptionThe System Engineer will work directly with our clients, as well as other system engineers, to provide support on various support tickets to provide installation and support service for multiple customer networks. Responsible for working tickets of varying degree of difficulty on our service desk. This is a full-time on-site role located in...

Job SummaryA minimum of 5 years in IT support, including at least 2 years in a dedicated Level 3 support role,Job DescriptionWe are on the lookout for a highly skilled and experienced Level 3 Service Desk Engineer to play a key role in our IT support team. The successful candidate will be the cornerstone in resolving the most intricate technical issues...

Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. Answers simple to complex questions about installation, operation, configuration, customization and usage of assigned products. Applies basic diagnostic techniques...

Stagwell empowers talented, passionate, and creative leaders with vision to deliver breakthrough ideas on behalf of the world's most ambitious clients.We believe that the differences among us fuel innovation and drive us to achieve extraordinary results. We take great pride in a work force with rich diversity of age, race, ethnicity, gender, nationality,...

IT Help Desk responsibilities include:Serving as the first point of contact for customers seeking technical assistance over the phone or emailPerforming remote troubleshooting through diagnostic techniques and pertinent questionsDetermining the best solution based on the issue and details provided by customersRequirements and skills1-5 years experience as...

DepartmentService DeliveryEmployee TypeProbationaryJob Description Analy zes technical support activities and makes recommendations for more efficient and effective operation procedures. Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved . N eeds to understand thoroughly the strategic...

We are currently hiring for Service Desk to be based in BGC, Taguig.Qualifications Must have at least 18 months Service Desk/Technical Support experience Completed at least 1st year in college Amenable to work onsite and can do shifting/night shift schedule

Job DescriptionAbout the Client:Insentra, originating from four IT professionals in a Sydney garage, has evolved into a global team of industry leaders and experts. Their business ethos revolves around fostering win-win scenarios, nurturing strong relationships with partners, and ensuring mutual success. With a commitment to proactive and responsive support,...

Job DescriptionRespond to requests for technical assistance via phone or electronic means possess excellent communication skills to clearly document and communicate their findings, internally and externally.Interact with customers and must be able to communicate at a technical as well as non-technical level with peers, management, and customers.Categorize,...

About the role:Provide L2/L3 remote support: Handle complex technical issues, ensuring timely resolution within agreed SLAs.Device Monitoring: Monitor and proactively respond to alerts generated by various monitoring tools, ensuring uninterrupted service availability. Monitor devices using tools like Nagios, Zabbix, or SolarWinds to ensure uninterrupted...