Social Media Community Manager

3 weeks ago


Philippines Datablazers, Inc. Full time
Duties & Responsibilities

Community Engagement

  • Monitor social media channels for mentions, comments, and messages.
  • Respond promptly to inquiries, comments, and messages in a professional and helpful manner.
  • Foster conversations and interactions within the community to build relationships and increase engagement.
  • Community Growth and Outreach

Identify and engage with influencers and advocates within the community.

  • Participate in relevant online discussions and forums to increase visibility and reach.
  • Analytics and Reporting

Track key metrics such as engagement, reach, and follower growth.

  • Analyze data to gain insights into community behavior and preferences.
  • Prepare regular reports to evaluate the performance of social media efforts and inform future strategies.

Social and Reputation Management

  • Monitor conversations about the brand or relevant topics on social media.
  • Address any negative feedback or issues promptly and professionally.
  • Proactively manage the brand's online reputation by promoting positive interactions and addressing concerns.

Stay Updated on Trends and Best Practices

  • Keep abreast of industry trends, social media platform updates, and best practices.
  • Experiment with new features and tactics to keep the community engaged and informed.

Qualifications

  • Bachelor's degree in Marketing Administration or related field.
  • Minimum 2 years of relevant experience in Social Media Managing
  • Proficiency in written and verbal communication in English.
  • Any further marketing experience is a plus.
  • Willing to work 100% onsite in our Alabang, Muntinlupa Office
  • Willing to work afternoon shift (starts at 2pm, 3pm or 4pm)

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