Credit and Collection Senior Associate
2 weeks ago
Purpose and Scope:
- Supports the day-to-day credit and collection operations in his/her specific mall assignment.
- Ensures the effective, efficient and proper implementation of all credit and collection policies, systems, procedures and programs in his/her specific mall assignment.
- Complies with all the policies, procedures, rules and regulations of Ayala Malls Group all the time.
Essential Duties and Responsibilities:
1. Strategic Management and Direction
- Supports the Credit and Collection Section Manager in the management, communication and alignment of strategic direction and objectives within Finance Department – Credit and Collection team in his/her specific mall assignment.
2. Application of Skills and Capabilities
- Assists in the review of Statements of Account/Billing prepared by Ayala Malls' service provider in order to ensure accurate, complete and timely release of notices.
- Payments (rent, utilities, grease trap, pest control and others)
- Penalties and charges
- POS compliance
- Assists in the initial checking and review of sales report whether manual or POS transmitted data on a regular basis.
- Assists in the conduct of random audits of sales data generated by the POS system and coordinates with the IT Support regarding discrepancies and non-compliances.
- Assists in the preparation of percentage rent/sales computation on a timely manner.
- Assists in the consolidation and preparation of A/R Aging Reports and Collection Reports.
- Assists in the preparation of monthly CWTs and releases on a timely manner.
- Contacts, follows-up and coordinates with Merchants issues related to delayed/overdue payments, refunds, billing and credit concerns.
- Performs sorting, filing and safekeeping of company documents and records.
- Performs scheduling support such as booking of appointments, room reservations and setting up/coordination of various meetings/discussions.
- Performs travel arrangements (local and international) such as online booking of flights, drivers/cars, hotel accommodations and restaurant reservations.
- Prepares Travel Orders and ensures that TOs are approved prior to processing.
- Handles, processes and monitors billings as well as payments for corporate/mobile phones of the Department.
- Handles and prepares all meeting-related logistics such as food, venue and materials.
- Screens phone calls and routes to appropriate party.
- Handles the monitoring, and replenishment of office supplies and consumables.
- Assists in the review and release of Collection Notices including computation of interests and penalties.
- Assists in the preparation and presentation of collection activities and reports.
- Assists in the preparation and submission of the following reports on a regular basis:
- Monthly Sales Report – Manual and POS generated
- Billing Report
- Collection Notices Report
- A/R Aging Report
- Summary of recoveries and charges
- Merchant Complaints and Concerns Monitoring
- CWT Monitoring
3. Performs other management-mandated functions.
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