COO Academy Trainer

3 weeks ago

Philippines ING Business Shared Services B.V. Full time

  • Deliver instructor led training (ILT and VILT) on KYC topics on behalf of the KYC Academy Pillars e.g. CDD/TM/Screening
  • Support the development of training programmes that address KYC staff , collaborate with KYC Academy colleagues to identify global training/trainer needs/requirements.
  • Support the preparation of Global KYC Academy training materials - SME knowledge content, lesson plans, videos, and presentations.
  • Provide feedback from training events to Academy content SME's, ISD and management
  • Support the exploration, delivery, testing and rolling out of new learning initiatives in collaboration with the other members of the function
  • Support the implementation and management of monitoring systems to ensure that all trainers are performing job responsibilities according to requirements.
  • Drive ING brand values, messaging and philosophy through all training delivery and development activities.

Keep abreast of trainer/training trends, developments, best practices and innovations relevant to ING's AFC/KYC practices

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