IT Service Desk Lead

Job Description:KEY RESPONSIBILITIESFirst-Level Support: Respond to incoming IT support requests via phone, email, or chat in a timely and professional manner, primarily in Mandarin, and ensure proper documentation of incidents.Problem Resolution: Diagnose and troubleshoot hardware, software, and network issues, aiming to resolve Level 1 issues independently...

Job Description:KEY RESPONSIBILITIESFirst-Level Support: Respond to incoming IT support requests via phone, email, or chat in a timely and professional manner, primarily in Korean, and ensure proper documentation of incidents.Problem Resolution: Diagnose and troubleshoot hardware, software, and network issues, aiming to resolve Level 1 issues independently...

Job Description:KEY RESPONSIBILITIESFirst-Level Support: Respond to incoming IT support requests via phone, email, or chat in a timely and professional manner, primarily in Korean, and ensure proper documentation of incidents.Problem Resolution: Diagnose and troubleshoot hardware, software, and network issues, aiming to resolve Level 1 issues independently...

A Squad Lead manages a team of talented engineers to deliver high quality software solutions and services. A Squad Lead is responsible for teams of 6 to 10 developers/devops. They ensure all projects are delivered to the highest standard with outstanding stakeholder service. They ensure all team members are productive, achieving set goals and advancing...

Responsibilities Leadership & Capability Development • • • • • • Delivery • • • • • Squad Leads are expected to continue to write code, develop software, whether it be for tooling, for automation, code refactoring or for application development. Direct manager for a team of 6-10 engineers across different technology skills Setting team...

Job Requirements: • Administer benefits, compensation, and performance management requests received in Workday and ServiceNow in a timely manner • Proper dispatching of requests to co-team members• Acknowledge and transfer requests which are not within scope of the stream to the correct process owners• Review completeness of the requests by checking...

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic and transportation.Continental Global Business Services in Manila started in June 2012 as Veyance...

ResponsibilitiesLeadership & Capability Development Direct manager for a team of across different technology skillsSetting team objectives and conducting Performance Evaluation. Provide regular performance feedback and conduct career planning with staff. Takes appropriate corrective action as needed to promote optimal employee performance. Identifying...

About the UnitOur purposeOur founders faced and overcame the greatest food challenge of their time. With collaboration and curiosity, they helped save the lives of millions. Since then, we have continuously developed solutions that improve and increase global food production more sustainably.But the disruptions of recent years have shown how fragile the food...

Job DescriptionAbbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions. The position of Customer Service Associate 2 is located...

Job Summary:Abbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.The position of Customer Service Associate 2 is located in...

APAC Technical Support is one of several Technical Support Groups that has been strategically placed around the globe. APAC deals with complaints and enquiries on product distributed by Abbott ARDx in the Asia Pacific Region. The role provides first line technical support to end users, distributors and commercial teams via phone, web-based tools and email....

The role is part of FM Process Expert team and the incumbent will have to:Collaborate effectively with ING Hubs PH FM, Global, and other relevant teams on change initiatives, and process issues, and contributes to the change roadmap as well as resolution to complex issues.Gather data and analyze huge sets of data that can be used for sound decision...

Job Description:ProfileDegree in Computer Science or equivalent courses.Has knowledge or understanding of IT Operations, infrastructure services support (UNIX or Windows), operations monitoring and end user support.Graduate of IT Course or related Courses.ITILv3 or V4 certifiedHas minimum of 3 years experience managing the Applications and leading a teamHas...

Lead Software Engineer – Core Banking An exciting opportunity has opened for experienced Lead Software Engineer in the API and Microservices development team under the Core Banking program of work. As a Lead Software Engineer you will at time function in one of our Scrum teams and also work in a crosscutting role driving advancement in our engineering...

Squad LeadA Squad Lead manages a team of talented engineers to deliver high quality software solutions and services. A Squad Lead is responsible for teams of 6 to 10 developers/devops. They ensure all projects are delivered to the highest standard with outstanding stakeholder service. They ensure all team members are productive, achieving set goals and...

Continental Global Business Services in Manila started in June 2012 as Veyance Technologies Inc. and was acquired by Continental AG in January 2015. On the same year, it legally changed the company name to Continental Global Business Services Manila Inc., which reflects its global presence as a full-fledged subsidiary of ContiTech Division in Continental...

Description: Non-Financial Risk Specialist III assigned to NFR Services Team is part of the team that supports Non-Financial Risk (NFR) Center of Excellence (CoE) in accordance with duly approved Workplace Instructions (WPIs) and interact with relevant stakeholders in the locations within scope of service, such as the following:Services expected to be...

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic and transportation.Continental Global Business Services in Manila started in June 2012 as Veyance...

Administer benefits, compensation, and performance management requests received in Workday and ServiceNow in a timely manner.Proper dispatching of requests to colleagues outside Center of Excellence (COE) for deliverables which are not within scope of the stream to the correct process owners.Serve as the resident subject matter expert for all compensation,...