Warehouse Technical Specialist

2 weeks ago


Philippines Pride Global Full time

Key Responsibilities:

  1. System Implementation and Upgrades: Lead the implementation of warehouse management systems and modules, ensuring alignment with organizational objectives. Oversee system upgrades and enhancements to improve functionality and performance.
  2. Technical Support: Provide technical support to warehouse operations teams, troubleshooting system issues, and implementing solutions promptly to minimize downtime and disruptions.
  3. Integration: Collaborate with IT teams and external vendors to integrate warehouse modules with other enterprise systems such as ERP, transportation management systems (TMS), and order management systems (OMS).
  4. Customization and Configuration: Customize and configure warehouse management systems to meet specific business requirements, optimizing workflows, and enhancing efficiency.
  5. Data Management: Ensure accurate and reliable data management within warehouse modules, including inventory levels, order tracking, and shipping information. Implement data validation processes to maintain data integrity.
  6. Documentation and Training: Develop and maintain technical documentation, including system configurations, troubleshooting guides, and user manuals. Conduct training sessions for warehouse staff to ensure proper utilization of system functionalities.
  7. Performance Monitoring and Optimization: Monitor system performance metrics and identify areas for improvement. Implement optimization strategies to enhance warehouse efficiency, such as streamlining pick-pack-ship processes and reducing order cycle times.
  8. Compliance and Security: Ensure compliance with regulatory requirements and industry standards related to warehouse operations, data privacy, and security. Implement measures to safeguard sensitive information and prevent unauthorized access.
  9. Continuous Improvement: Stay updated on emerging technologies and best practices in warehouse management systems. Propose and implement continuous improvement initiatives to enhance system capabilities and drive operational excellence.

Qualifications and Skills:

  • Bachelor's degree in computer science, information technology, or a related field.
  • Proven experience (X years) in implementing and supporting warehouse management systems, such as SAP EWM, Manhattan Associates, or similar platforms.
  • In-depth understanding of warehouse operations, including receiving, inventory management, order fulfillment, and shipping processes.
  • Strong technical proficiency in system configuration, customization, and integration.
  • Proficient in programming languages such as SQL, Python, or Java for data manipulation and automation.
  • Excellent problem-solving skills and ability to troubleshoot complex technical issues.
  • Effective communication skills with the ability to collaborate with cross-functional teams and convey technical concepts to non-technical stakeholders.
  • Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
  • In addition: Deep Knowledge with the following: party API integration, data extracting, Reports creation, Power BI
  • Process automation.
  • Knowledge of industry standards and compliance requirements for warehouse operations.
  • Certification in warehouse management systems or related technologies is a plus.


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