Head of IT
1 month ago
Company Overview :
A leading provider of financial services, specializing in Foreign Currency Exchange and Pawnshop services. With a strong commitment to customer satisfaction and innovation, we have established a significant presence in the market. As we continue to grow, we are seeking a dynamic and experienced IT Head to lead our IT operations and infrastructure across our head office and multiple branches.
Position Overview :
The IT Head will play a critical role in ensuring the smooth functioning of our IT systems, managing the infrastructure, and overseeing IT operations across our diverse network of branches. The successful candidate will lead a dedicated team of IT professionals, implement strategic initiatives, and ensure the security and efficiency of our technology environment.
Responsibilities :
Infrastructure Management :
Oversee the design, implementation, and maintenance of the company's IT infrastructure, ensuring scalability, reliability, and security.
Manage hardware, software, networks, and other technology resources to support day-to-day operations.
IT Operations :
- Lead and coordinate IT support teams to provide timely resolution of technical issues for head office and branch locations.
- Develop and implement IT policies and procedures to optimize efficiency and enhance user experience.
- Monitor system performance and implement measures to ensure high availability and reliability.
- Manage and administer critical business applications, databases, and servers.
- Implement and enforce security measures to safeguard sensitive data and ensure compliance with regulatory requirements.
- Recruit, train, and mentor IT staff, fostering a collaborative and innovative team culture.
- Set performance goals, conduct regular evaluations, and provide professional development opportunities.
- Collaborate with senior management to develop and execute the IT strategy aligned with business objectives.
- Evaluate emerging technologies and make recommendations for adoption to enhance operational efficiency.
· Bachelor's degree in Computer Science, Information Technology, or a related field.
· Proven experience (8-10 years) in a leadership role overseeing IT infrastructure and operations.
· Strong knowledge of financial industry technology requirements and compliance standards.
· Experience in managing IT teams and implementing ITIL or similar best practices.
· Excellent communication and interpersonal skills.
· Strategic thinking and problem-solving abilities.
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