Customer Service Analyst Sales Coach

2 weeks ago

Cebu City, Philippines Neksjob Full time

Customer Service Analyst – Sales Coach
• A Sales coach will help identify skills and opportunities for growth to create a program tailored to unique focus areas to improve performance.
• Sales Coach should be able to use one-on-one sessions to target transferable skills.

RESPONSIBILITIES:
• A sales coach is a person who mentors, trains, and motivates people to improve their performance and achieve their goals.
• A sales coach is responsible for monitoring, onboarding, and setting goals for the teams assigned to them.
• A Sales Coach is also responsible in designing and preparing training courses and materials specific to sales motion.
• A sales coach should have a good understanding of sales techniques and the ability to establish a rapport with the team. Candidates are required to have excellent communication skills - written and verbal with absence of mother tongue influence.
• Provide resolution to the customer based on process knowledge and training provided, utilizing the company’s internal CRM/mainframe systems and customer purchase orders
• Thoroughly and efficiently gather customer information, access and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions on the internal systems
• Create sales campaign and drive sales campaign based on project needs.
• Should have good command over Grammar and be able to probe well & comprehend
• Should possess willingness to help the customers by taking ownership
• Ability to present solution to the customer and add value on calls
• Should be able to summarize the conversation while providing the resolution
• Access the company’s internal systems to obtain and extract accurate information and provide customer service management with the data for inclusion in various scheduled and special reports
• Maintain customer records by updating account information
• Ability to think out of the box. Ability to work in a dynamic and innovative environment by contributing towards ideation for the project.

  • Customer Service Analyst Sales Coach

    2 days ago

    Cebu, Philippines Neksjob Full time

    PROJECT NAME: Verizon POSITION TITLE: Customer Service Analyst WORK SETUP: Return to Office OVERALL PURPOSE: Customer Service Analyst – Sales Coach • A Sales coach will help identify skills and opportunities for growth to create a program tailored to unique focus areas to improve performance. • Sales Coach should be able to use one-on-one sessions to...

  • Customer Service Analyst Sales Coach

    2 days ago

    Cebu, Philippines Neksjob Full time

    PROJECT NAME: Verizon POSITION TITLE: Customer Service Analyst WORK SETUP: Return to Office OVERALL PURPOSE: Customer Service Analyst – Sales Coach • A Sales coach will help identify skills and opportunities for growth to create a program tailored to unique focus areas to improve performance. • Sales Coach should be able to use one-on-one sessions to...

  • Customer Service Analyst Sales Coach

    2 weeks ago

    Cebu City, Philippines Neksjob Full time

    Customer Service Analyst – Sales Coach • A Sales coach will help identify skills and opportunities for growth to create a program tailored to unique focus areas to improve performance. • Sales Coach should be able to use one-on-one sessions to target transferable skills. RESPONSIBILITIES: • A sales coach is a person who mentors, trains, and...

  • Customer Service Analyst Sales Coach BPO

    2 weeks ago

    CEBU CITY, Philippines BIITECH SOLUTIONS Full time

    POSITION TITLE: Customer Service Analyst - Sales Coach WORK SETUP: Return to Office OVERALL PURPOSE: Customer Service Analyst – Sales Coach • A Sales coach will help identify skills and opportunities for growth to create a program tailored to unique focus areas to improve performance. • Sales Coach should be able to use one-on-one sessions to...

  • Customer Service Analyst Sales Coach BPO

    2 weeks ago

    CEBU CITY, Philippines BIITECH SOLUTIONS Full time

    POSITION TITLE: Customer Service Analyst - Sales Coach WORK SETUP: Return to Office OVERALL PURPOSE: Customer Service Analyst – Sales Coach • A Sales coach will help identify skills and opportunities for growth to create a program tailored to unique focus areas to improve performance. • Sales Coach should be able to use one-on-one sessions to...

  • Customer Service Analyst Sales Coach

    7 days ago

    Cebu, Philippines Neksjob Full time

    JOB DESCRIPTION: - A Sales coach will help identify skills and opportunities for growth to create a program tailored to unique focus areas to improve performance. - Sales Coach should be able to use one-on-one sessions to target transferable skills. JOB QUALIFICATIONS: - A sales coach is a person who mentors, trains, and motivates people to improve their...

  • Customer Service Analyst Sales Coach

    2 weeks ago

    Cebu, Philippines Neksjob Corporation Full time

    Skills and Qualifications: ✔️ Sales Comms Coach profile ✔️ At least 2 years BPO Sales Coach experience ✔️ Undergraduates with experience are allowed ✔️ No course restriction ✔️ Proficient in spoken English, Comprehension skills ✔️ Ability to Multitask ✔️ Analytical Skills, Problem Solving, Team Player Responsibilities: ⭐ A...

  • Customer Service Analyst Sales Coach

    6 days ago

    Cebu, Philippines Neksjob Full time

    JOB DESCRIPTION: - A Sales coach will help identify skills and opportunities for growth to create a program tailored to unique focus areas to improve performance. - Sales Coach should be able to use one-on-one sessions to target transferable skills. JOB QUALIFICATIONS: - A sales coach is a person who mentors, trains, and motivates people to improve their...

  • Customer Service Analyst Sales Coach

    2 weeks ago

    Cebu, Philippines Neksjob Corporation Full time

    Skills and Qualifications: ✔️ Sales Comms Coach profile ✔️ At least 2 years BPO Sales Coach experience ✔️ Undergraduates with experience are allowed ✔️ No course restriction ✔️ Proficient in spoken English, Comprehension skills ✔️ Ability to Multitask ✔️ Analytical Skills, Problem Solving, Team Player Responsibilities: ⭐ A...

  • Customer Service Sales Coach

    3 days ago

    Cebu City, Central Visayas, Philippines Neksjob Full time

    Customer Service Sales CoachAt Neksjob, we are seeking a highly skilled Customer Service Sales Coach to join our team. As a Sales Coach, you will play a critical role in helping our sales team improve their performance and achieve their goals.Key Responsibilities:Identify skills and opportunities for growth to create a program tailored to unique focus areas...

  • Sales Performance Coach

    2 days ago

    Cebu City, Central Visayas, Philippines Neksjob Full time

    Job Title: Customer Service Analyst Sales CoachAt Neksjob, we are seeking a highly skilled Customer Service Analyst Sales Coach to join our team. As a Sales Coach, you will play a crucial role in identifying skills and opportunities for growth to create a program tailored to unique focus areas to improve performance.Key Responsibilities:Mentor, train, and...

  • Customer Service Sales Coach

    3 days ago

    Cebu City, Central Visayas, Philippines BIITECH SOLUTIONS Full time

    Job Title: Customer Service Sales CoachAt BIITECH SOLUTIONS, we are seeking a highly skilled Customer Service Sales Coach to join our team. As a Sales Coach, you will play a critical role in helping our sales team improve their performance and achieve their goals.Key Responsibilities:Identify skills and opportunities for growth to create a tailored program...

  • Sales Coach

    3 days ago

    Cebu City, Central Visayas, Philippines BIITECH SOLUTIONS Full time

    Job Title: Customer Service Analyst - Sales CoachJob Summary:We are seeking a highly skilled Sales Coach to join our team at BIITECH SOLUTIONS. As a Sales Coach, you will play a critical role in identifying skills and opportunities for growth to create a program tailored to unique focus areas to improve performance.Key Responsibilities:Develop and implement...

  • Customer Service Analyst- Sales Coach

    1 week ago

    Cebu City, Philippines Neksjob Corporation Full time

    A Customer Service Analyst plays a crucial role in ensuring that customer service operations are efficient, effective, and aligned with business goals. This position is essential for analyzing customer service data, identifying trends, and providing actionable insights to improve the overall customer experience. Within the customer service team, a Customer...

  • Customer Service Analyst- Sales Coach

    1 week ago

    Cebu City, Philippines Neksjob Corporation Full time

    A Customer Service Analyst plays a crucial role in ensuring that customer service operations are efficient, effective, and aligned with business goals. This position is essential for analyzing customer service data, identifying trends, and providing actionable insights to improve the overall customer experience. Within the customer service team, a Customer...

  • Customer Service Analyst- Sales Coach

    1 week ago

    Cebu City, Philippines Neksjob Corporation Full time

    A Customer Service Analyst plays a crucial role in ensuring that customer service operations are efficient, effective, and aligned with business goals. This position is essential for analyzing customer service data, identifying trends, and providing actionable insights to improve the overall customer experience. Within the customer service team, a Customer...

  • Customer Service Analyst Sales Coach CEBU

    3 weeks ago

    Cebu City, Philippines Neksjob Full time

    - A Sales coach will help identify skills and opportunities for growth to create a program tailored to unique focus areas to improve performance.- Sales Coach should be able to use one-on-one sessions to target transferable skills.

  • Customer Service Operations Specialist

    3 days ago

    Cebu City, Central Visayas, Philippines Neksjob Corporation Full time

    Customer Service Analyst - Sales CoachA key player in our customer service team, the Customer Service Analyst - Sales Coach plays a vital role in ensuring that our customer service operations are efficient, effective, and aligned with our business goals. This position is crucial for analyzing customer service data, identifying trends, and providing...

  • Customer Service Analyst Sales Coach CEBU

    4 weeks ago

    Cebu, Philippines Neksjob Full time

    - A Sales coach will help identify skills and opportunities for growth to create a program tailored to unique focus areas to improve performance. - Sales Coach should be able to use one-on-one sessions to target transferable skills.

  • Customer Service Analyst Sales Coach CEBU

    4 weeks ago

    Cebu, Philippines Neksjob Full time

    - A Sales coach will help identify skills and opportunities for growth to create a program tailored to unique focus areas to improve performance. - Sales Coach should be able to use one-on-one sessions to target transferable skills.