Experienced Customer Service Representative

2 months ago


Makati City, Philippines VCC Link Inc. Full time

JOB SUMMARY:
• Provide exceptional service by addressing customer inquiries, resolving issues, and offering product or service information to ensure customer satisfaction.
• Handle and resolve complaints or concerns effectively, documenting interactions and following up to ensure timely resolution.

QUALIFICATIONS:
• At least High School/SHS graduate
• Minimum of 6 months BPO/CSR experience, preferably knowledgeable with sales/upselling
• Amenable to work onsite (Makati) and shifting schedule



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