Incident Manager

Qualifications:● Must have 3 years of experience in Incident Management, Problem and Change Management and IT Operations ●Must have experience with Major and Minor Incidents ●Know and has a background in P1 and P2 ●critical incident debriefs ● Bachelor’s Degree in an IT-related, Management, Engineering or Computer Science field● Strong verbal...

Qualifications: ● Must have 3 years of experience in Incident Management, Problem and Change Management and IT Operations ●Must have experience with Major and Minor Incidents ●Know and has a background in P1 and P2 ●critical incident debriefs ● Bachelor’s Degree in an IT-related, Management, Engineering or Computer Science field ●...

Qualifications: ● Must have 3 years of experience in Incident Management, Problem and Change Management and IT Operations ●Must have experience with Major and Minor Incidents ●Know and has a background in P1 and P2 ●critical incident debriefs ● Bachelor’s Degree in an IT-related, Management, Engineering or Computer Science field ●...

Bachelor's Degree in an IT-related, Management, Engineering or Computer Science field• At least 3 years of experience in Incident Management, Problem and Change Management and IT Operations• Strong verbal and written communication skills, with the ability to translate technical information Ill business terminology and experienced with Client, Vendor...

Qualifications: ● Must have 3 years of experience in Incident Management, Problem and Change Management and IT Operations - Non Nego ●Must have experience with Major and Minor Incidents - Non Nego ●Know and has a background in P1 and P2 - Non Nego ●critical incident debriefs - Non Nego ● Bachelor’s Degree in an IT-related, Management, Engineering...

Qualifications:● Must have 3 years of experience in Incident Management, Problem and Change Management and IT Operations - Non Nego●Must have experience with Major and Minor Incidents - Non Nego●Know and has a background in P1 and P2 - Non Nego●critical incident debriefs - Non Nego● Bachelor’s Degree in an IT-related, Management, Engineering or...

Bachelor's Degree in an IT-related, Management, Engineering or Computer Science field • At least 3 years of experience in Incident Management, Problem and Change Management and IT Operations • Strong verbal and written communication skills, with the ability to translate technical information Ill business terminology and experienced with Client,...

Qualifications: ● Must have 3 years of experience in Incident Management, Problem and Change Management and IT Operations - Non Nego ●Must have experience with Major and Minor Incidents - Non Nego ●Know and has a background in P1 and P2 - Non Nego ●critical incident debriefs - Non Nego ● Bachelor’s Degree in an IT-related, Management, Engineering...

Qualifications:4+ years of experience in an L2 or technical leadership role within an e-commerce environment.Strong proficiency in Microsoft Azure, including services management, monitoring, and issue resolutionExperience with Agile or DevOps methodologies.Comprehensive understanding of ITIL frameworks and practical experience with incident, problem, and...

Qualifications: 4+ years of experience in an L2 or technical leadership role within an e-commerce environment. Strong proficiency in Microsoft Azure, including services management, monitoring, and issue resolution Experience with Agile or DevOps methodologies. Comprehensive understanding of ITIL frameworks and practical experience with incident, problem,...

Qualifications: 4+ years of experience in an L2 or technical leadership role within an e-commerce environment. Strong proficiency in Microsoft Azure, including services management, monitoring, and issue resolution Experience with Agile or DevOps methodologies. Comprehensive understanding of ITIL frameworks and practical experience with incident, problem,...

KEY RESULTS AREAS/JOB RESPONSIBILITIES: (Describes the results for which the position has an on-going accountability. Accountabilities are statement of the important end results, which the job needs to achieve to justify its existence. Each accountability statement should relate to a single end result which must be accomplished and to which some measurement...

KEY RESULTS AREAS/JOB RESPONSIBILITIES: (Describes the results for which the position has an on-going accountability. Accountabilities are statement of the important end results, which the job needs to achieve to justify its existence. Each accountability statement should relate to a single end result which must be accomplished and to which some measurement...

Qualifications a. Education ● Bachelor’s or College degree in Information Technology, Computer Engineering, and/or related fields. Other courses are welcome as long as he or she has extensive related experience. b. Experience ● Has at least one (1) year of experience in Level 2 Application Support, Incident...

Incident Management: ● Responsible for the daily IT operations and activities ● Provides direction in the management of incidents and problems (end to end) ensuring timely resolutions are achieved. ● Ensures the team follows the Standard Operation Procedures (SOP) in order to restore IT services within the defined Service Level Agreements (SLA). ●...

Incident Management:● Responsible for the daily IT operations and activities● Provides direction in the management of incidents and problems (end to end) ensuring timely resolutions are achieved.● Ensures the team follows the Standard Operation Procedures (SOP) in order to restore IT services within the defined Service Level Agreements (SLA).●...

Incident Management: ● Responsible for the daily IT operations and activities ● Provides direction in the management of incidents and problems (end to end) ensuring timely resolutions are achieved. ● Ensures the team follows the Standard Operation Procedures (SOP) in order to restore IT services within the defined Service Level Agreements (SLA). ●...

KEY RESULTS AREAS/JOB RESPONSIBILITIES: (Describes the results for which the position has an on-going accountability. Accountabilities are statement of the important end results, which the job needs to achieve to justify its existence. Each accountability statement should relate to a single end result which must be accomplished and to which some measurement...

Qualifications a. Education ● Bachelor’s or College degree in Information Technology, Computer Engineering, and/or related fields. Other courses are welcome as long as he or she has extensive related experience. b. Experience ● Has at least one (1) year of experience in Level 2 Application Support, Incident...

Qualifications a. Education ● Bachelor’s or College degree in Information Technology, Computer Engineering, and/or related fields. Other courses are welcome as long as he or she has extensive related experience. b. Experience ● Has at least one (1) year of experience in Level 2 Application Support, Incident Management, Problem...