Database Administrator

4 days ago


Muntinlupa, Philippines Hunter's Hub Inc. Full time

Incident Management:● Responsible for the daily IT operations and activities● Provides direction in the management of incidents and problems (end to end) ensuring timely resolutions are achieved.● Ensures the team follows the Standard Operation Procedures (SOP) in order to restore IT services within the defined Service Level Agreements (SLA).● Implements policies and guidelines regarding how incidents are identified, received, documented, distributed, and corrected.● Ensures proper IT Service Management (ITSM) processes are in place in order to maximize business efficiency.● Establishes and maintains communications with key IT and business stakeholders critical in the IT operations, allowing effective information sharing and issue resolution.● Serves as the point person in the coordination of critical incidents affecting the Client Business operations.● Ensures communication is sent out to Client Global IT stakeholders, and document the incident/problem through the incident report● Evaluate existing processes and identifying more efficient ways to accomplish goals and meet customer and client requirements; continuously improving the processes through regular assessment and adjustment.● Possesses a command of the different tools, processes, and industry standards being used for the IT operations.● Being responsive to clients whilst following the principles and procedures of the quality management system● Identify, analyze problems and suggest improvements identified in their own area of responsibility and implementing those with a recognized business benefit● Responsible for critical incident debriefs/Root cause analysis call and reportingSkillsets:1. Knowledge in ITIL framework2. Knowledge on Infrastructure (Servers, Storage, Network)3. Knowledge on PostGre / MySQL / Oracle Databases4. 7-10 years of experience in Infrastructure IT, with 3 years specifically on DB AdministrationTechnical Environment:● Microsoft-SQL Servers 2000 to 2016● OS Server: Windows Server 2003 to Windows Server 2012 – Linux RedHat Enterprise 6 to 7● OS Client: Windows XP to Windows 10● Microsoft Active Directory● McAfee, Trend, and Kaspersky Antivirus● VMWare 5.x and above - Nutanix NOS● Hardware: Dell & Cisco UCS servers● Storage: Netapp, SAN IBM & SVC, Dell Compellent, iSCSI Storage Dell Equallogic & MD, Pure Storage● Veeam Backup & Replication, & Commvault backup● BMC & Solarwinds Monitoring / Ticketing CMDB CA Service Desk Manager● Network Cisco



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