Research and Development Specialist

3 weeks ago

Makati City, National Capital Region, Philippines Tim Hortons Philippines Inc. Full time
The Research and Development Specialist will support the department's goals, particularly those involving product innovation, cost reduction, process improvement, documentation and regulatory and brand compliance. The R&D Specialist is expected to work across different disciplines within the organization, face internal clients and work with suppliers.

· Conduct product evaluation for raw material alternatives, food and beverage finish goods and food retail items
· Evaluate functionality of packaging materials
· Facilitate trial and evaluate functionality of alternative restaurant equipment, tools and other utensils
· Keep updated on food and beverage trends thru research, supplier ideation sessions and market insight reports and translate these trends to workable product concepts
· Attend, facilitate and assist in food and beverage ideation and innovation sessions with suppliers, stakeholders and other key people
· Do in-restaurant / on-site validation studies of approved product recipes and bill of materials
· Attend and facilitate new product presentation to key stakeholders
· Work with the corporate Chef and/or R&D Manager to devise and develop processes to turn product and beverage concepts into tangible products
· Document recipes and other operational procedures together with the Training Department.
· Document product quality-related issues, discuss with key stakeholders and issue appropriate Corrective and Preventive Action (CAPA) Requests to suppliers.
· Monitor effectiveness of CAPA request, specifically supplier compliance and consistency in product quality
· Prepare reports related to product and packaging evaluation, product costing / bill of materials, quality disposition reports and others related
· Lodge RBI-related reports and requests such as supplier accreditation requests, supplier performance monitoring, nutritional information report and others related via the current knowledge management system
· Plan, monitor and lead projects as assigned
· Do other related activities as required
Bachelor's degree in Food Science and Technology, Nutrition and Dietetics, Culinary Arts and other allied professions.
· At least one year work experience in food manufacturing, food service, and hotel and restaurant operations with focus on Research and Development, Quality Assurance or Production Management.
· Fresh graduates are also encouraged to apply
· Comfortable with client-facing roles and comfortable working in a multicultural team
· Training in pastry, beverage, cooking or specialty coffee preparation is preferred but not required

Other Competencies:

· Strong written and verbal communication skills in English are required - must be able to effectively communicate with internal and external executive-level management and foreign work-counterparts
· Good presentation and reporting skills are required
· Strong cross-functional project management skills
· Collaborative and team-oriented with good listening skills.
· Resourceful with strong organizational, analytical skills and attention to detail
· Product-focused with a strong drive for results and passion for excellence in execution
· Proven ability to anticipate problems, understand root causes and provide solutions
· Able to prioritize and manage multiple projects simultaneously from start to finish
· Must be a very strong team player capable of working in a fast-paced environment.

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