Call Center Agent

2 months ago

Pampanga, Philippines Solid Lyndelle Manpower Services Inc. Full time

We are searching for a polite, professional Customer Service Call Center Agents to represent our clients

professionally by providing remarkable service to their customers via phone. The Customer Service Call

Center Agent may handle a high volume of inbound or outbound calls and should seek to create a

positive experience for each caller. Customer Service Call Center Agents will listen to customers to

understand the reason for their call, address all inquiries and provide an accurate and efficient response.

Responsibilities:

 Answer inbound calls and greet customers with energy and enthusiasm.

 Place outbound calls and communicate with energy and enthusiasm to customers.

 Build lasting relationships with clients, customers, and other call center team members based on

trust and reliability.

 Understand and strive to meet or exceed call center metrics while providing excellent and

consistent customer service.

 Meet department productivity and quality standards.

 Strive for first call resolution and take true ownership of customer needs and issues.

 Communicate and follow instructions for one call customer resolution.

 Deliver amazing customer service through effective and timely resolution of various customer

inquiries and concerns.

 Take an active role in educating customers about our clients products and services.

Skills Requirements:

 Experience in customer service experience in a transaction-based environment such as a call

center or retail location, demonstrating ability to be empathetic and compassionate is

preferred.

 Must have ability to work independently and in a team environment.

 Problem solving skills.

 Ability to maintain accuracy and production standards.

 Predictable and consistent attendance is an essential function of this position.

 You have the flexibility to work any shift, including nights and especially weekends.

Perks and Benefits:

 Bigger Basic Pay

 Skills Premium

 HMO on Day 1 + FREE 3 depedents

 Up to 30 days paid leave with up to 21 days convertible to cash

 Non-taxable Meal and Transportation Allowance

 Night differential

 Group Life Insurance

 Onsite clinic and free emergency medicine

 Wellness Programs

Minimum Qualifications:

 At least 18 years old

 At least a High school graduate/senior high school graduate

 Good English communication & interaction skills

 BPO experience is preferred

 Amenable to shifting schedules

Qualifications
High School Diploma
Skills Required
Communication Skills

  • Call Center Agent

    2 months ago

    Pampanga, Philippines Solid Lyndelle Manpower Services Inc. Full time

    We are searching for a polite, professional Customer Service Call Center Agents to represent our clients professionally by providing remarkable service to their customers via phone. The Customer Service Call Center Agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. Customer Service...

  • Call Center Agent Up to 30k

    3 months ago

    Pampanga, Philippines Work Services Full time

    Role DescriptionThis is a full-time on-site role for a Call Center Agent at STACKph in Pampanga The Call Center Agent will be responsible for handling customer inquiries, resolving issues, providing customer support, and ensuring high levels of customer satisfaction on a daily basis.QualificationsOpen For NEWBIESCustomer Service Representatives and Customer...

  • Call Center Agent Up to 30k

    3 months ago

    pampanga, Philippines Work Services Full time

    Role Description This is a full-time on-site role for a Call Center Agent at STACKph in Pampanga The Call Center Agent will be responsible for handling customer inquiries, resolving issues, providing customer support, and ensuring high levels of customer satisfaction on a daily basis. Qualifications Open For NEWBIES Customer Service Representatives and...

  • Call Center Agent Up to 30k

    3 months ago

    pampanga, Philippines Work Services Full time

    Role Description This is a full-time on-site role for a Call Center Agent at STACKph in Pampanga The Call Center Agent will be responsible for handling customer inquiries, resolving issues, providing customer support, and ensuring high levels of customer satisfaction on a daily basis. Qualifications Open For NEWBIES Customer Service Representatives and...

  • Call Center Agent Role

    1 month ago

    Pampanga, Philippines Neksjob Full time

    Call Center Agent Role (W/o Experience) - Clark siteWHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF THIS JOB:Answering incoming calls from customers Sorting out customers’ inquiries or requests Ensuring that customers’ requests are managed in an appropriate and timely manner Developing, organizing, and maintaining accurate files Delivering a high...

  • Call Center Agent Role

    1 month ago

    Pampanga, Philippines Neksjob Full time

    Call Center Agent Role (W/o Experience) - Clark site WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF THIS JOB: Answering incoming calls from customers Sorting out customers’ inquiries or requests Ensuring that customers’ requests are managed in an appropriate and timely manner Developing, organizing, and maintaining accurate files Delivering a...

  • Call Center Agent Role

    1 month ago

    Pampanga, Philippines Neksjob Full time

    Call Center Agent Role (W/o Experience) - Clark site WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF THIS JOB: Answering incoming calls from customers Sorting out customers’ inquiries or requests Ensuring that customers’ requests are managed in an appropriate and timely manner Developing, organizing, and maintaining accurate files Delivering a...

  • Engaging Call Center Agent

    1 month ago

    Pampanga, Philippines Neksjob Philippines Full time

    As a CALL CENTER AGENT, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.Minimum Qualifications:* College graduate, with or without BPO experience* Good to excellent English communication skills* Willing to start...

  • Engaging Call Center Agent

    1 month ago

    Pampanga, Philippines Neksjob Philippines Full time

    As a CALL CENTER AGENT, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.Minimum Qualifications:* At least a high school graduate with a diploma/certificate* With At least 6 months of experience * Good to...

  • Customer Service Representative

    3 months ago

    Pampanga, Philippines Work Services Full time

    Role DescriptionThis is a full-time on-site role for a Call Center Agent in Clark Pampanga. The Call Center Agent will be responsible for handling customer inquiries, resolving issues, providing exceptional customer service to ensure satisfaction, and demonstrating strong interpersonal skills. Computer literacy is key for managing customer support tasks...

  • Customer Service Representative

    3 months ago

    Pampanga, Philippines Work Services Full time

    Role Description This is a full-time on-site role for a Call Center Agent in Clark Pampanga. The Call Center Agent will be responsible for handling customer inquiries, resolving issues, providing exceptional customer service to ensure satisfaction, and demonstrating strong interpersonal skills. Computer literacy is key for managing customer support tasks...

  • Customer Service Representative

    3 months ago

    Pampanga, Philippines Work Services Full time

    Role Description This is a full-time on-site role for a Call Center Agent in Clark Pampanga. The Call Center Agent will be responsible for handling customer inquiries, resolving issues, providing exceptional customer service to ensure satisfaction, and demonstrating strong interpersonal skills. Computer literacy is key for managing customer support tasks...

  • Call Center Agent No experience required

    4 weeks ago

    Pampanga, Philippines Neksjob Philippines Full time

    Duties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.Qualifications:At least High School Graduate (old curriculum) / Senior High School Graduate (new...

  • Call center Agent 0pen For College Graduate Up to 25k

    5 months ago

    San Simon Pampanga, Philippines Valeros Business Company Full time

    Voice Account Start Date: June SITE: Sm Clark Pampanga For Onsite Up to 25,000 Qualifications Must Have AT LEAST 6months Call center experience Fresh College Graduate Are welcome to apply Completed 2 years in College

  • Call center Agent 0pen For College Graduate Up to 25k

    5 months ago

    San Simon Pampanga, Philippines Valeros Business Company Full time

    Voice Account Start Date: June SITE: Sm Clark Pampanga For Onsite Up to 25,000 Qualifications Must Have AT LEAST 6months Call center experience Fresh College Graduate Are welcome to apply Completed 2 years in College

  • Virtual Process

    2 days ago

    Pampanga, Philippines Neksjob Full time

    WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF THIS JOB:Answering incoming calls from customers Sorting out customers’ inquiries or requests Ensuring that customers’ requests are managed in an appropriate and timely manner Developing, organizing, and maintaining accurate files Delivering a high caliber of service in a friendly, confident, and...

  • Call Center Agent

    2 days ago

    Pampanga, Philippines Neksjob Full time

    WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF THIS JOB:Answering incoming calls from customers Sorting out customers’ inquiries or requests Ensuring that customers’ requests are managed in an appropriate and timely manner Developing, organizing, and maintaining accurate files Delivering a high caliber of service in a friendly, confident, and...

  • CSR- Virtual Process Up to 25k SOB

    3 months ago

    SAN SIMON PAMPANGA, Philippines Valeros Business Company Full time

    This is a full-time on-site role for a Call Center Agent - Virtual Process at STACKph in Clark Pampanga. The Call Center Agent will be responsible for providing customer support, ensuring customer satisfaction, and utilizing strong interpersonal skills to assist clients. Computer literacy is essential for this role. Salary Up to 23 Plus 25k SOB Healthcare...

  • Virtual Process

    3 days ago

    pampanga, Philippines Neksjob Full time

    WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF THIS JOB: Answering incoming calls from customers Sorting out customers’ inquiries or requests Ensuring that customers’ requests are managed in an appropriate and timely manner Developing, organizing, and maintaining accurate files Delivering a high caliber of service in a friendly, confident, and...

  • Virtual Process

    2 days ago

    pampanga, Philippines Neksjob Full time

    WHAT YOU NEED TO KNOW ABOUT THE DAY-TO-DAY TASKS OF THIS JOB: Answering incoming calls from customers Sorting out customers’ inquiries or requests Ensuring that customers’ requests are managed in an appropriate and timely manner Developing, organizing, and maintaining accurate files Delivering a high caliber of service in a friendly, confident, and...