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Sales Agent
3 months ago
A Sales Representative is a professional who initializes and manages relationships with customers. They serve as their point of contact and lead from initial outreach through the making of the final purchase by them or someone in their household.
Sales representatives are responsible for communicating the benefits of a company’s products in order to drive sales. Sales reps serve as the point of contact between a business and its prospects or clients and have a range of responsibilities including identifying and educating prospective customers while supporting existing clients with information and assistance that relates to products and services. Qualifications often include strong interpersonal and communication skills.
Selling products and services using solid arguments to prospective customers.
Performing cost-benefit analyses of existing and potential customers.
Maintaining positive business relationships to ensure future sales.
Responsibilities for Sales Agent
establish relationships with new customers
maintain and grow relationships with existing customers
strive to improve customer satisfaction through excellent customer service
identify and respond to client needs
keep a high level of knowledge about existing products and services, and learn about new products and services as they come in
follow up on customer orders as necessary
anticipate the needs of clients and address them accordingly
meet with customers to determine their specific needs and wants, making suggestions as appropriate
Qualifications for Sales Agent
excellent oral and written communication skills
superior interpersonal skills
ability to take initiative and work independently
exceptional organizational skills
good familiarity with word processing, spreadsheet and database applications
strong knowledge of industry standards
confident and charismatic approach to people