Fresh graduate

2 weeks ago

Cubao, Philippines Sapient Ph Full time

Easy and Fast One-day Hiring Process Earn up to 25k monthly plus more benefits We are looking for a Non-Voice Agent in our Metro Manila Sites This is for urgent hiring, don’t miss this opportunity and Apply Now

Responsibilities:
• Respond promptly to customer inquiries through chat, email, or messaging platforms
• Assist with product or service-related questions, order processing, and troubleshooting
• Resolve issues efficiently while maintaining a professional and customer-friendly tone
• Accurately document all interactions and follow up on unresolved or pending concerns
• Consistently meet performance goals for response time, resolution rate, and customer satisfaction


Qualifications:
• High school diploma or equivalent
• Proficient computer skills; comfortable using multiple systems and support tools
• Strong written communication skills with excellent grammar and clarity
• Skilled in typing and navigating multiple chat or messaging platforms efficiently
• Excellent reading comprehension and problem-solving abilities
• Ability to manage multiple customer conversations in a fast-paced, dynamic environment


BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE

Give us a ring, and let’s talk about how we can help you. Apply today

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