CNX Call Center Agent

3 weeks ago

Mabalacat, Philippines Stackph Full time

Job Description

As a Customer Service Representative, you will serve as the frontline support for our clients. You will handle inquiries, resolve concerns, and provide excellent service across phone, email, or chat. You’ll ensure that every interaction delivers a positive customer experience while maintaining professionalism and efficiency.

Key Responsibilities
Answer customer inquiries and provide accurate information in a timely manner
Resolve complaints and issues with empathy, professionalism, and efficiency
Document interactions and maintain accurate customer records in the system
Escalate complex cases to higher support teams when necessary
Meet performance metrics (quality, efficiency, and customer satisfaction)
Adhere to company guidelines, policies, and data privacy standards

Qualifications:
High School Graduate (Old Curriculum), Senior High Graduate, College Level, or College Graduate
Fresh Graduates and Career Shifters are welcome to apply
Strong English communication skills (verbal & written)
Good computer literacy and ability to multitask
Willing to work onsite in Clark, Pampanga
BPO/CSR experience is an advantage but not required

Perks & Benefits
Competitive salary package (up to ₱27,000/month)
Paid training and career development opportunities
HMO and other employee benefits (upon regularization)

Fun and collaborative work environment
Apply Now

  • CNX Call Center

    3 weeks ago

    Mabalacat, Philippines Stackph Full time

    HIRING NOW! CALL CENTER AGENTS – WAVE 1 ONE-DAY VIRTUAL PROCESS – Apply today, get processed right away! START ASAP – LIMITED SLOTS ONLY! Position: Call Center Agent What We Offer: Salary package up to ₱27,000 HMO coverage upon regularization Monthly incentives & performance bonuses No BPO experience required – Fresh graduates are...

  • CNX Call Center Representative

    3 weeks ago

    Mabalacat, Philippines GDV Sourcing Full time

    HIRING NOW! CALL CENTER AGENTS – WAVE 1 SM Clark, Pampanga ONE DAY VIRTUAL PROCESS! START ASAP – LIMITED SLOTS ONLY! What We Offer: Salary package up to ₱27,000 HMO, Monthly Incentives, and Performance Bonuses No BPO experience required – Fresh grads welcome! 100% Virtual Hiring Process Initial Interview via Phone Call Only Location: SM...

  • Call Center Agent

    1 week ago

    Mabalacat, Central Luzon, Philippines 3 PLEX INTERNATIONAL INC Full time ₱15,000 - ₱30,000 per year

    About the role We are seeking an enthusiastic and customer-oriented Call Center Agent to join our dynamic team at 3 PLEX INTERNATIONAL INC' in Mabalacat City, Pampanga. As a Call Center Agent, you will be responsible for providing exceptional customer service and support to our clients, ensuring their satisfaction and loyalty.What you'll be doingAnswering...

  • CNX Call Center Representative

    2 weeks ago

    Mabalacat, Philippines Stackph Full time

    Now Hiring Call Center Representative – Wave 1 Clark Site + Virtual Process Start this September & October Earn up to ₱27,000/month Fast Offer HS Grads (Old Curriculum) Fresh Grads Welcome No Experience Needed ( with BPO exp is a plus!!) Phone Call Interview Open for All!!

  • CNX Call Center 1 day virtual process

    2 weeks ago

    Mabalacat, Philippines Stackph Full time

    Now Hiring: Call Center Representatives – Wave 1 Location: Clark Site (Virtual Hiring Process) Start Dates: September & October Compensation: Earn up to ₱27,000/month Fast Job Offer – Get hired in just ONE DAY! Who Can Apply? High School Graduates (Old Curriculum) Senior High Graduates (New Curriculum) Fresh Graduates No experience needed!...

  • Senior Manager, Call Center Operations

    2 weeks ago

    Mabalacat, Philippines Asurion Full time

    Senior Manager, Call Center Operations For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most...

  • Call Center Supervisor

    3 weeks ago

    Mabalacat, Philippines Asurion Full time

    The Call Center Supervisor/Coach leads a team of associates by monitoring and managing their daily activities and performance. The Coach is also tasked with providing constructive feedback and if necessary any corrective action to ensure that the team meets client metric obligations on a daily basis. The Coach is also the team’s point of contact for...

  • Alorica Clark Pampanga

    3 weeks ago

    Mabalacat, Philippines JobsAvenuePH Full time

    Exclusive Application Support – Only from Alorica! This is the only job post that goes above and beyond to ensure your success. Here’s what makes us stand out: Mock Call Scripts: Tailored specifically for Alorica accounts to help you practice and excel in call simulations. Interview Questions & Answers: Customized for the roles you’re applying for,...

  • Alorica Clark Pampanga

    2 weeks ago

    Mabalacat, Philippines JobsAvenuePH Full time

    Exclusive Application Support – Only from Alorica! This is the only job post that goes above and beyond to ensure your success. Here’s what makes us stand out: Mock Call Scripts: Tailored specifically for Alorica accounts to help you practice and excel in call simulations. Interview Questions & Answers: Customized for the roles you’re applying for,...

  • Call Center Supervisor

    13 hours ago

    Mabalacat, Central Luzon, Philippines Asurion Full time ₱1,200,000 - ₱2,400,000 per year

    Supervisor, Call Center OperationsFor more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from...