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Customer Service Assistant

5 months ago

Pasig, Philippines The SM STORE Full time

Job Function:
Responsible in attending and handling customer transactions on merchandise return/exchange, SM Advantage Card process, package counter deposited items, pick up counter parcels, gift wrapping items, gift delivery service and Item Left by Customer (ILC).

Responsibilities

Operate POS Machine and In-House Software
Record merchandise return and handle customer inquiry
Monitor Inventory of Supplies and Maintenance of Tool
Maintain and Upkeep of Customer Service (CS) Area