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Collection Agent

4 months ago

Taguig Metro Manila, Philippines Welsend Global Services Inc. Full time

Account: Local

Role Overview:

Collection work on accounts to minimize bad debt losses, support collections, and profitable sales
Role Responsibility:

• Making outbound calls and following up to customers with delinquent accounts in a professional and courteous manner, and discussing overdue payments, payment options and negotiating payment terms to bring accounts current.
• Meeting performance targets and goals related to call volume, collection rates, and customer satisfaction.

Qualifications:
• High School graduate or college undergraduate
• Collection experience not required
• Willing to learn in a fast-paced environment
• Strong communication and negotiation skills, with the ability to handle difficult conversations with professionalism and empathy (Taglish Language).
• Computer literate

Work Arrangement:
Willing to work on-site McKinley, Taguig City (office-based)
Day Shift
6 working days/week
Can Start ASAP

Benefits:
Commission, Fixed Allowance