Sales Support

3 weeks ago

Alabang Muntinlupa, Philippines Maximum Solutions Corporation Full time

Preparation of customer quotations, monthly / quarterly price updates, tenders, etc.
Liaising between Sales, IMM or Suppliers regarding: Obtaining supported cost prices; Rebates;
Receiving approval to offer sales prices below normal parameters; Sourcing products; etc.
Preparation of standard supply contracts / agreements (with the required clauses included, such as take-or-pay, price volatility, etc).
Reactive and initiative-taking Price & Margin Management (P&MM). (Note: BMs are responsible and accountable for P&MM, but SSs can drive and manage the process and related analysis).
Preparation of sales campaigns, cross and range-selling campaigns, etc. and monitoring of performance.
Work with BM / Supply Chain to drive the sale of slow-moving / high priced stock. Assists the Commercial team to flag slow-moving/ageing products for immediate disposition.
Deep dive into negative and low margin sales and coordinate such with the BM.
Monitor performance against Top Line Profit Levers (TLPLs) and other commercial initiatives.
Until dashboards are available, create analysis and reports on AM / Team activity and performance (against KPIs & targets) and support the creation of standardised monthly reports / ppts.
Monitor the completion of agreed commercial actions against timelines.
Function as a link between AMs and other departments, to ensure customer requirements are met. (Note: CSRs have a key responsibility here. SSs should support only when necessary).
Assists the Commercial team in validating / confirming supply plan in view of the latest demand plan & PO monitoring.
Product Forecast and Allocation; Monitors product allocation especially for shared material. Monitor stock allocation base on open customer SO’s / stock status in SAP/ short in supply in coordination with the BU.
Maintain a PO monitoring file for all incoming shipments as reference.
Supporting the BU when there are urgent commercial requirements from customers, which AMs cannot deal with because they are out on the road (e.g.: urgent product request or quotations that need immediate attention and close follow-up).
Support pushing through new Product / new Customer / Vendor and Salesperson creation and modification.
Job 7: Follow-up with functional departments for the completion and monitoring of customer corrective action reports. Help follow-up CAPA/CAR completion, difficulties in CAPA - lack/absence of information, needed coordination with Suppliers, improvements already being planned, execution and monitoring needs to be ensured, monitor effectiveness of actions.
Assists in the preparation of sample requests & monitoring of it. Also, other relevant documents to customers.
Ensures maintenance of key communication and technical documents by supplier in sharepoint in liaison with QSHE.
Meetings: Attends and follows-up key action items during BU meetings. Attend other ad hoc meetings with customers and with AM’s.
Maintains and liaises with customer service and direct trade procurement team on customer and supplier PO monitoring.
Supports the Commercial team in generating market intelligence & marketing reports.

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