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2 weeks ago

Balintawak, Philippines Sapient Global Services Full time

Easy and Fast One-day Hiring process Earn up to 28k monthly plus more benefits We are looking for a Tech Support Specialist in our Metro Sites This is for urgent hiring, don’t miss this opportunity and Apply Now

Responsibilities:
• Provide technical support to customers and resolve technical issues
• Communicate technical information to customers clearly
• Escalate technical issues to internal technical teams for resolution
• Troubleshoot and resolve complex technical problems with customers and internal technical teams
• Ensure timely resolution of technical issues and customer satisfaction
• Maintain accurate records of technical issues and resolutions and provide reports to management.


Qualifications:
• High school diploma or equivalent required, with some college coursework in tech or related field preferred
• Experience is not required
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making skills
• Ability to work in a fast-paced and dynamic environment


Our Awesome Benefits:
• Fix weekends Off
• Competitive Salary
• Monthly Commissions
• HMO with 2 FREE Dependents from Day 1
• Paid leaves, OT & holiday pay
• Free Coffee and Biscuits at the office
• Government-mandated benefits & 13th-month pay


BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE
Give us a ring, and let’s talk about how we can help you. Apply today

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