Email Support Specialist

4 months ago


Pampanga, Philippines Neksjob Full time

As an Email Support Specialist, you will play a crucial role in ensuring customer satisfaction by providing timely and effective support via email. Your primary responsibilities will include:
Responding to Customer Inquiries: Addressing questions and concerns from customers through email in a clear and professional manner.
Troubleshooting Issues: Identifying and resolving customer problems related to products or services, offering solutions or escalation as needed.
Documenting Interactions: Accurately logging customer interactions and feedback in the support database to track issues and improve service.
Maintaining Product Knowledge: Staying up-to-date on our products, services, and policies to provide accurate information to customers.
Collaborating with Teams: Working closely with other departments to ensure complex issues are resolved effectively and efficiently.
Promoting Customer Satisfaction: Striving to exceed customer expectations and enhance their experience with our brand.

What are we looking for?
- With or Without BPO Experience
- Completed at least Senior High School or two (2) years of college education
- Basic computer navigation skills
- Good to Excellent Communication skills & Comprehension
- Willing to work onsite



  • Pampanga, Philippines Neksjob Full time

    As an Email Support Specialist, you will play a crucial role in ensuring customer satisfaction by providing timely and effective support via email. Your primary responsibilities will include:Responding to Customer Inquiries: Addressing questions and concerns from customers through email in a clear and professional manner.Troubleshooting Issues: Identifying...


  • Pampanga, Philippines Neksjob Full time

    As an Email Support Specialist, you will play a crucial role in ensuring customer satisfaction by providing timely and effective support via email. Your primary responsibilities will include: Responding to Customer Inquiries: Addressing questions and concerns from customers through email in a clear and professional manner. Troubleshooting Issues: Identifying...

  • IT Support Specialist

    1 month ago


    Clark, Pampanga, Philippines ABSI Full time

    About ABSIWe are a leading organization in the industry, and we're looking for skilled professionals to join our team.Job OverviewThis role is responsible for providing top-notch technical support to our clients. The ideal candidate will have excellent problem-solving skills and be able to work independently with minimal supervision.Key...


  • San Fernando, Pampanga, Philippines Solid Lyndelle Manpower Services Inc. Full time

    Work Setup: Full Remote (Work-from-Home) General Job Description: As a Virtual Assistant, you will provide administrative support to our clients remotely, handling tasks such as scheduling appointments, managing emails, coordinating travel arrangements, conducting research, etc. The ideal candidate is detail-oriented, proficient in communication, and...


  • Clark, Pampanga, Philippines ABSI Full time

    At ABSI, we are committed to providing top-notch technical support to our clients. Our ideal candidate is someone who can assist in troubleshooting both hardware and software issues with various IT tools. This role requires the ability to update inventory of IT assets, set-up/configure work tools, and provide user support.The successful candidate will be a...


  • San Fernando, Pampanga, Philippines Solid Lyndelle Manpower Services Inc. Full time

    Work Setup: Full Remote (Work-from-Home) General Job Description: As a Virtual Assistant, you will provide administrative support to our clients remotely, handling tasks such as scheduling appointments, managing emails, coordinating travel arrangements, conducting research, etc. The ideal candidate is detail-oriented, proficient in communication, and...

  • Branch Admin Staff

    11 hours ago


    Pampanga, Philippines VTSA International Inc Full time

    Administrative Support: - Answer phone calls, respond to emails, and manage inquiries from clients and staff. - Handle general office duties such as filing, scanning, copying, and data entry. - Assist with preparing and maintaining branch-related reports, documents, and spreadsheets. - Manage scheduling of appointments, meetings, and events. -...

  • Branch Admin Staff

    14 hours ago


    Pampanga, Philippines VTSA International Inc Full time

    Administrative Support: - Answer phone calls, respond to emails, and manage inquiries from clients and staff. - Handle general office duties such as filing, scanning, copying, and data entry. - Assist with preparing and maintaining branch-related reports, documents, and spreadsheets. - Manage scheduling of appointments, meetings, and events. -...


  • Pampanga, Philippines FAST Laboratories Full time

    1.Performs the required microbiological analyses of accepted samples according to specified methods and procedures. 2.Prepares and submits reports to the Microbiology Specialist / Laboratory Business Manager for review, approval and signature. 3.Ensures that required analyses are finished on time for release of results to customers. 4.Prepares the required...


  • Pampanga, Philippines FAST Laboratories Full time

    1. Performs the required microbiological analyses of accepted samples according to specified methods and procedures. 2. Prepares and submits reports to the Microbiology Specialist / Laboratory Business Manager for review, approval and signature. 3. Ensures that required analyses are finished on time for release of results to customers. 4. Prepares the...


  • Pampanga, Philippines FAST Laboratories Full time

    1. Performs the required microbiological analyses of accepted samples according to specified methods and procedures. 2. Prepares and submits reports to the Microbiology Specialist / Laboratory Business Manager for review, approval and signature. 3. Ensures that required analyses are finished on time for release of results to customers. 4. Prepares the...


  • Clark Pampanga, Philippines Velasco Outsourcing Company Full time

    About Velasco Outsourcing CompanyWe are a leading outsourcing company seeking a highly motivated and detail-oriented individual to join our team as a Virtual Process Specialist.Key Responsibilities:Process initial requests and ensure efficient completionBridge the gap between initial and final stages, guaranteeing high-quality resultsRequirements:High school...


  • Mawaque, Mabiga, Pampanga, Philippines 7107 Concrete Careers Inc. Full time

    We are seeking a highly motivated and detail-oriented individual to join our team as a Warehouse Operations Specialist at 7107 Concrete Careers Inc.Job SummaryThis role is responsible for receiving and processing inventory, maintaining accurate records, and ensuring the smooth operation of our warehouse facility.Key Responsibilities:Receiving and Processing...


  • Clark Freeport Zone, Pampanga, Philippines Seidotech Solutions Corp. Full time

    **Company Overview:** Seidotech Solutions Corp. is a leading provider of innovative solutions in the field of Building Information Modeling (BIM). Our team of experts is dedicated to delivering high-quality services that meet the evolving needs of our clients. **Job Description:We are seeking a skilled Design Modeler Specialist to join our team. As a key...


  • Pampanga, Philippines Asia Brewery Incorporated Full time

    Responsibilities: - Planning, implementing and monitoring of trade and consumer promotion - Managing special events to connect the brands with the consumers, inducing trial consumption through paid sampling activities - Give support to the development of new and innovative merchandising items by giving first hand information on current trends, marketing ...


  • Pampanga, Philippines Asia Brewery Incorporated Full time

    Responsibilities: - Planning, implementing and monitoring of trade and consumer promotion - Managing special events to connect the brands with the consumers, inducing trial consumption through paid sampling activities - Give support to the development of new and innovative merchandising items by giving first hand information on current trends, marketing ...


  • Clark Freeport Zone, Pampanga, Philippines Seidotech Solutions Corp. Full time

    About the role: The Human Resources Specialist will work in an exciting, integral role on the Human Resources team, contributing to our company’s quest to be the employer of choice for the employees of choice. This multi-faceted position will be responsible for a variety of HR duties that support and develop our organization’s most valuable asset – our...


  • Clark Freeport Zone, Pampanga, Philippines Seidotech Solutions Corp. Full time

    About the role: The Human Resources Specialist will work in an exciting, integral role on the Human Resources team, contributing to our company’s quest to be the employer of choice for the employees of choice. This multi-faceted position will be responsible for a variety of HR duties that support and develop our organization’s most valuable asset – our...


  • Clark Freeport Zone, Pampanga, Philippines Seidotech Solutions Corp. Full time

    Job SummaryThe Dental Insurance Claims Specialist will play a vital role in supporting a US-based dental office by handling insurance claims processing, verifications, pre-authorizations, and resolving denied claims. This position requires knowledge of dental insurance policies, CDT coding, and dental billing software (e.g., Dentrix, Eaglesoft). Key...


  • Clark Pampanga, Philippines Velasco Outsourcing Company Full time

    Job Title: Customer Service Representative - Clark Pampanga OpportunityWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Velasco Outsourcing Company in Clark Pampanga.About the JobThis is an exciting opportunity for individuals who are passionate about providing exceptional customer service and have a strong...