BPO Process Excellence Consultant
3 days ago
Position: Process Excellence Consultant - Healthcare (Cebu) | Onsite
Account Type: Healthcare
Support Type: Non-voice
Start Date: ASAP
Work Arrangement: Fully Onsite in Cebu
Shift Schedule & Rest Days: US Business Hours; Weekends Off
Qualifications:
Bachelor's degree
Extensive experience working on US healthcare accounts, including knowledge of US benefits
At least 3 years of experience in process improvement and Quality Assurance within healthcare, with a total professional experience of no less than 7 years
Preferred: Six Sigma methodologies and certifications
Knowledge of root cause analysis, Lean methodologies, corrective and preventive actions, and quality management concepts
Responsibilities:
Process Analysis & Optimization: Map current processes, identify inefficiencies and bottlenecks, and develop solutions to enhance operational efficiency
Project Leadership: Lead process improvement projects, manage initiatives, and oversee successful implementation of changes
Methodology Utilization: Apply tools like Lean Six Sigma, Kaizen, and Value Stream Mapping to facilitate process improvements
Performance Tracking: Develop metrics and reports to monitor process performance and assess the impact of improvements
-
BPO Process Excellence Consultant
3 days ago
Cebu, Philippines TASQ Staffing Solutions Full timeAbout the Position: Process Excellence Consultant - Healthcare (Cebu) | Onsite Account Focus: Healthcare Support Type: Non-voice Start Date: Immediate Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Rest Days: US Business Hours; Weekends Off Qualifications: - College Graduate - Extensive experience in a Healthcare account,...
-
Process Excellence Consultant
3 weeks ago
Cebu City, Philippines TASQ Staffing Solutions Full timeProcess Excellence Consultant - Cebu City About the job: Process Excellence Consultant - Healthcare (onsite in Cebu City) Nature of the Account: Healthcare Qualifications Bachelor's degree or equivalent work experience required. Must successfully pass ALIGHT quality program certification for partner quality leaders. Coaching experience minimum of five years....
-
Operational Excellence Consultant
4 weeks ago
Cebu City, Philippines Manulife Full timeOverview The Operational Excellence Consultant are expected to Support the Operational Excellence Tower Leader in executing the Operational Excellence strategic initiatives of MBPS by delivering process and performance improvement projects. Responsibilities Responsible for executing the tasks assigned by the project manager which generally entail conducting...
-
Process Excellence Consultant
3 weeks ago
Cebu City, Philippines TASQ Staffing Solutions Full timeProcess Excellence Consultant - Cebu City - Weekends Off Job Openings Process Excellence Consultant - Cebu City - Weekends Off About the job Process Excellence Consultant - Cebu City - Weekends Off About the Job: Process Excellence Consultant—Healthcare (Cebu) Nature Of the Account: Healthcare Type of Support: Non-voice Work Arrangement: Onsite (Cebu)...
-
Process Excellence Consultant
3 days ago
Cebu, Philippines TASQ Staffing Solutions Full timeAbout the job: Process Excellence Consultant - Healthcare (Cebu) | Onsite Nature Of the Account: Healthcare Type of Support: Non-voice Start Date: ASAP Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Rest Days: US business hours; Weekends off Qualifications: College Graduate Well versed in a Healthcare account (US benefits) Has relevant...
-
Process Excellence Consultant
38 minutes ago
Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱780,000 - ₱816,000 per yearCollege GraduatesWell versed in a Healthcare account (US benefits)Has relevant experience in process improvement and QA for 3 years8 years and up of overall working experiencePreferred: Six Sigma methodologies/certificationsWork Setup: 100% ONSITEWork Location: Cebu IT ParkWork Schedule: US Business Hours (fixed weekends off)Job Type: Full-timePay: Php65,...
-
Process Excellence Consultant
4 weeks ago
Cebu City, Philippines TASQ Staffing Solutions Full timeAbout the job: Process Excellence Consultant - Healthcare(Cebu City) | Onsite Nature Of the Account: Healthcare Type of Support: Non-voice Start Date: ASAP Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Rest days: US business hours; Weekends off Qualifications: College Graduate Well versed in a Healthcare account (US benefits) Has relevant experience...
-
Quality and Process Excellence Lead L2
3 weeks ago
Cebu City, Philippines Wipro Full timeJoin to apply for the Quality and Process Excellence Lead L2 role at Wipro Role Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into...
-
Retail Support Specialist
4 weeks ago
Cebu City, Philippines Metacom Business Process Outsourcing Solution Inc. Full timeRetail Support Associate (BPO Account) – Cebu City Location: Insular, Cebu City Work Setup: Onsite Schedule: Shifting Schedule Job Overview Join one of the leading BPO companies in Cebu as a Retail Support Associate ! We’re looking for passionate individuals who can provide excellent customer service and support for our retail clients. If you’re a...
-
Team Leader
3 weeks ago
Cebu City, Philippines XtendOps Full timeJob Overview We are seeking a results-driven and people-focused Team Leader to manage a team supporting a Legal Intake / Law Firm account in a BPO environment. The Team Leader will oversee daily operations, ensure service quality, and coach the team to deliver accurate intakes and exceptional client support. A background in legal intake or law firm support...