Risk Account Specialist

2 months ago


Pasig City, Philippines Solid Lyndelle Manpower Services Inc. Full time

#BeMore



Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore

Top reasons to work with TDCX

Competitive remuneration, great perks, and performance incentives

Comprehensive medical, insurance, or social security coverage

World-class workspaces

Engaging activities and recognition programs

Strong learning and development plans for your career growth

Positive culture for you to #BeMore at work

Easy to locate area with direct access to public transport

Flexible working arrangements

Be coached and mentored by experts in your field

Join a global company, winner of hundreds of industry awards

What’s your mission?

As a Risk Account Specialist, you will be working with our e-Payment account to deliver #happier customer experience. E-Payment allows users from fledgling start-ups to Fortune 500 companies to accept payments to power their businesses.

Support has always been at the core of e-Payment and, as the company expands globally; your work will help provide the highest quality of support to new and existing users. Most of the time you’ll communicate with users via multiple channels including phone, chat, and email. E-Payment users can ask tough questions. You’ll need to be willing to spend time paying individual attention to users, carefully researching their issues and asking for help from the rest of the team when you need it.

Who are we looking for?

Bachelor’s degree graduate

Must have at least 2 years of BPO work experience supporting phone and chat/email

Experience with payments, risk, compliance, or the financial industry is an advantage

Able and willing to work on a rotational shift pattern, which will include weekends

Can work onsite in Ortigas Center, Pasig City

How to Apply?

Online

Source of Application: Job Boards - PasaJob

Send us your application through PasaJob and begin your #BeMore journey virtually Mon-Fri, 9am-5pm
Onsite

Source of Application: Job Boards - PasaJob

Send us your application through PasaJob and visit our Onsite Recruitment Hub at 21F Robinsons Cyberscape Gamma, Ortigas Pasig City Mon-Fri, 10am-6pm

Qualifications
Bachelor’s Degree
Skills Required
Customer Service



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