Customer Service Representative

4 days ago

Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full time
Position: Customer Service Representative
Location: Eastwood, Quezon City
Work setup & shift: Onsite | Shifting

Why join us?

You'll have:

Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
Career Growth: Take advantage of opportunities for continuous learning and career advancement.
Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:
As a Customer Service Representative, you will:

Respond to clients' questions and inquiries received via phone calls or email for support or about products and services.
Identify ways to improve customer experience and resolve issues while utilizing company products, services, and support systems within established procedures.
Perform transactional tasks, such as admin work, taking inbound calls, and making outbound calls via phone.
Process data entry work for new accounts, sites, and other requests.
Meet customer satisfaction, efficiency metrics, and issue resolution targets, meeting and exceeding client expectations.
Receive and follow instructions for additional tasks or transactions to be processed from the supervisor.
Escalate questions and issues to the supervisor when necessary.

What You Need:

Non-negotiables:

Strong written and verbal communication skills. Business English proficiency required.
Previous experience in customer support or a related customer service role, ideally involving the use of CRMs or similar tools.
A quick learner with an analytical mindset and the ability to thrive in a fast-paced environment.
Demonstrated stress tolerance and flexibility to work varied hours, including holidays and weekends.

Preferred skills/expertise:

Clear and articulate verbal and written English communication skills.
Very good level of computer literacy.
Experience in front-of-house contact center setup and back-office admin work preferred.
A positive attitude and the ability to stay calm under pressure.

  • Customer Service Representative

    3 weeks ago

    Quezon City, National Capital Region, Philippines Topserve Service Solutions, Inc. Full time

    Qualification:- College Graduate of any 4-year course- With experience as Customer Service Representative- Female/Male- Computer literate (Excel/MSword)Job Description:• Respond promptly to customer inquiries and concerns via phone, emails, or chat.• Resolve customer issues and complaints effectively and efficiently.• Ensure all documentation...

  • Customer Service Representative

    4 weeks ago

    Quezon City, National Capital Region, Philippines Topserve Service Solutions, Inc. Full time

    Qualification:- College Graduate of any 4-year course- With experience as Customer Service Representative- Female/Male- Computer literate (Excel/MSword)Job Description:• Respond promptly to customer inquiries and concerns via phone, emails, or chat.• Resolve customer issues and complaints effectively and efficiently.• Ensure all documentation...

  • Customer Service Representative

    4 days ago

    Quezon City, National Capital Region, Philippines Santaisabel Full time

    Santaisabel is seeking a highly skilled Customer Service Representative to join our team. As a representative of our company, you will be the first point of contact for our customers, providing them with exceptional service and support.Key Responsibilities:Provide proactive customer service through effective communication and problem-solving skills.Create a...

  • Customer Service Representative

    7 days ago

    Quezon City, National Capital Region, Philippines Neksjob Full time

    Customer Service Representative (Voice) – Dayshift | Up to 27K | BridgetowneJob Overview:Join our team as a Customer Service Representative (CSR – Voice) and assist customers with their inquiries, concerns, and service requests. Work on a dayshift schedule at our Bridgetowne site while providing top-notch customer support.Responsibilities:Handle inbound...

  • Customer Service Representative

    3 days ago

    Quezon City, National Capital Region, Philippines Neks Job Philippines Full time

    About Us:">Neks Job Philippines is a leading provider of customer service solutions. We understand the importance of delivering exceptional customer experiences and are committed to helping our clients achieve their goals.Job Description:">We are seeking highly skilled Customer Service Representatives to join our team. As a Customer Service Representative,...

  • Customer Service Representative

    7 days ago

    Quezon City, National Capital Region, Philippines NTT Data Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at NTT Data. As a key member of our Provider Services Department, you will play a vital role in delivering exceptional customer service to our healthcare provider network.

  • Customer Service Representative

    4 days ago

    Quezon City, National Capital Region, Philippines NEKSJOB Full time

    **About NEKSJOB**We are a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers.**Job Description**We are seeking a highly skilled Customer Service Representative to join our team. As a representative, you will be responsible for handling customer inquiries, processing orders, and...

  • Customer Service Representative

    3 weeks ago

    Quezon City, National Capital Region, Philippines Neksjob Corporation Full time

    Customer Service Representative - Fairview Terraces Site 18kDuties/Responsibilities:You'll be in charge of taking or making calls to customers in your capacity as a call center representative. You will be responsible for giving a customer on the phone information, services, or help troubleshooting.Why pick us?Competitive SalaryExciting Performance Bonuses &...

  • Customer Service Representative

    5 days ago

    Quezon City, National Capital Region, Philippines Neksjob Full time

    We are looking for a talented Customer Service Representative to join our team at Neksjob. As a Customer Service Representative, you will be responsible for providing top-notch customer service to our clients, responding to their inquiries, and resolving their issues in a timely manner.The ideal candidate will have excellent communication skills, the ability...

  • Customer Service Representative

    3 weeks ago

    Quezon City, National Capital Region, Philippines Neksjob Corporation Full time

    Be one of us - Customer Service Representative - With Experience - Quezon Site - Up to 22kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or servicesQualifications:At...

  • Customer Service Representative

    3 days ago

    Quezon City, National Capital Region, Philippines Neksjob Full time

    Job OverviewNeksjob Philippines is a leading provider of innovative customer service solutions. We are seeking highly skilled and motivated individuals to join our team as Customer Service Representatives.About the RoleWe are looking for candidates who possess excellent communication skills, both written and verbal. As a Customer Service Representative, you...

  • Customer Service Representative

    1 week ago

    Quezon City, National Capital Region, Philippines Dynamic Business Outsourcing Solutions (DBOS) Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at Dynamic Business Outsourcing Solutions (DBOS).This role is ideal for individuals who possess excellent communication and customer service abilities, with a passion for delivering exceptional support experiences.

  • Customer Service Representative

    3 days ago

    Quezon City, National Capital Region, Philippines Neksjob Philippines Full time

    Job OverviewWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Neksjob Philippines.

  • Customer Service Representative

    4 days ago

    Quezon City, National Capital Region, Philippines R Land Development Inc. Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at R Land Development Inc.

  • Customer Service Representative

    6 hours ago

    Quezon City, National Capital Region, Philippines Metacom Full time

    About MetacomWe're looking for a Customer Service Representative to join our team in Quezon City.

  • Customer Service Representative

    3 days ago

    Quezon City, National Capital Region, Philippines Gratitude Philippines Full time

    **Customer Service Representative Role**We're looking for a talented Customer Service Representative to join our front desk team at Gratitude Philippines! In this exciting role, you'll have the opportunity to develop strong relationships with guests and colleagues alike while providing world-class customer service.Main Responsibilities:Respond to guest...

  • Customer Service Representative

    4 days ago

    Quezon City, National Capital Region, Philippines Neksjob Corporation Full time

    Be one of us - Customer Service Representative - With Experience - Quezon Site - Up to 22kDuties/Responsibilities:Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or servicesQualifications:At...

  • Customer Service Representative

    3 days ago

    Quezon City, National Capital Region, Philippines Neks Job Philippines Full time

    At Neks Job Philippines, we are seeking a Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and be able to handle customer inquiries in a friendly and confident manner.About the RoleThis is a great opportunity for individuals who enjoy working with people and are looking for a challenging and...

  • Customer Service Representative

    3 weeks ago

    Quezon City, National Capital Region, Philippines Neksjob Philippines Full time

    Customer Service Representative - FINANCIAL / CREDIT CARDVoice support - Inbound and OutboundAustralian Financial Accout/Credit CardJob Description:- Obtain and process information required for the provision of services, such as opening accounts and savings plans and purchasing bonds- Answer enquiries and resolve problems or discrepancies concerning...

  • Customer Service Representative

    4 hours ago

    Quezon City, National Capital Region, Philippines Neks Job Philippines Full time

    About Us:Neks Job Philippines offers a dynamic and supportive work environment for customer service professionals. With a strong focus on delivering exceptional service, we strive to exceed our customers' expectations.We are seeking highly skilled and motivated individuals to join our team as Customer Service Representatives. As a representative, you will be...