IT Asset Analyst

6 days ago


Taguig, Philippines Vertere Global Solutions, Inc Full time

· Manage all IT hardware asset request and incident tickets received, including ticket closure once requests are fulfilled
· Manage IT hardware and software asset related chat and email queries from users
· Perform daily tasks of preparing hardware asset for deployment to users
· Communicate with users for hardware asset delivery confirmation
· Gatepass request and approval coordination for hardware asset movement
· Processing of IT asset acknowledgement form; creation, send to user, and monitor return of signed form (new and backlog completion)
· Process retrieved/ returned hardware asset from users
· Coordinate with vendor technician for hardware asset repairs, warranty claim and request for parts replacement
· Receive and process purchased hardware assets, including physical asset tagging prior to deployment
· Updating of IT hardware and software asset inventory
· Updating of Daily Endorsement Trackers
· Assist in physical asset inventory
· Updating of open and pending request and incident tickets (backlog completion)
· Creation of centralized software asset inventory – coordinate with stakeholders to complete all required information per software asset
· Creating and updating IT asset management process work instructions
· Other related functions and special projects that may be assigned as needed


  • IT Asset Analyst

    6 days ago


    Taguig, Philippines Vertere Global Solutions, Inc Full time

    · Manage all IT hardware asset request and incident tickets received, including ticket closure once requests are fulfilled· Manage IT hardware and software asset related chat and email queries from users· Perform daily tasks of preparing hardware asset for deployment to users· Communicate with users for hardware asset delivery confirmation· Gatepass...

  • IT Asset Analyst

    6 days ago


    Taguig, Philippines Vertere Global Solutions, Inc Full time

    · Manage all IT hardware asset request and incident tickets received, including ticket closure once requests are fulfilled · Manage IT hardware and software asset related chat and email queries from users · Perform daily tasks of preparing hardware asset for deployment to users · Communicate with users for hardware asset delivery confirmation · Gatepass...

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