Technical Support Voice Representative

2 days ago


Ayala Pasig, Philippines Metacom Full time
Job Title: Technical Support Voice Representative

We are seeking a highly skilled and customer-focused Technical Support Voice Representative to join our team at Metacom. As a Technical Support Voice Representative, you will be responsible for providing top-notch technical support to customers over the phone, using effective upselling techniques to enhance customer experience, and maintaining professionalism and positivity in resolving customer inquiries and issues.

Key Responsibilities:
  • Provide technical support to customers over the phone
  • Use effective upselling techniques to enhance customer experience
  • Maintain professionalism and positivity in resolving customer inquiries and issues
Needed Qualifications:
  • High School graduates need three years of BPO experience
  • College undergraduates must have six months of BPO experience
  • College graduates also need six months of BPO experience
  • Excellent communication skills and customer service orientation
Perks You'll Enjoy:
  • Paid-training to enhance your skills
  • Comprehensive HMO coverage for you and your dependents
  • 13th Month Pay and Government Mandated Benefits


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