Office Based Staff
23 hours ago
Position Overview:
The Office-Based Sales Staff is responsible for handling customer inquiries, processing orders, promoting products/services, and providing excellent support to clients through office-based operations (calls, emails, or walk-ins). This role requires good communication skills, sales ability, and customer service focus.
Key Responsibilities:
Handle incoming calls, emails, and walk-in inquiries from customers
Promote and explain products/services to clients clearly and persuasively
Prepare quotations, process orders, and assist in documentation
Maintain accurate sales records and reports
Coordinate with internal departments (logistics, accounting, customer service) to ensure smooth transactions
Assist in achieving monthly and quarterly sales targets
Provide after-sales support and maintain customer relationships
Qualifications:
At least 1 year working experience in sales, customer service, or related role
Strong verbal and written communication skills
Computer literate (MS Office)
Customer-focused, goal-oriented, and proactive
Graduate of bachelor’s degree in Business, Marketing, or related field preferred
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