Call Center Agent
4 days ago
A call center agent's job description includes many responsibilities, such as:
Customer service: Answering customer calls, providing information, and resolving issues
Sales: Upselling products and services, processing orders, and cold calling
Technical support: Troubleshooting products and guiding customers through navigating the company website
Customer account management: Updating customer accounts with accurate information and reviewing customer accounts
Call center operations: Managing a high volume of calls, tracking daily calls, and completing call logs
Customer feedback: Reporting on customer feedback and analyzing calls to determine if they need managerial help
Training: Helping to train new employees and informing them about the company's customer management policies
Collaboration: Collaborating with other call center professionals to improve customer service
Escalation: Escalating customer calls to other departments and team members when necessary
Goal setting: Meeting daily, weekly, and monthly goals for critical key performance indicators (KPIs) like call volume, average call handling time, and average customer satisfaction score
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Call Center Agent
4 days ago
Cavite, Philippines Lexie Staffing And Business Consulting Full timeA call center agent's job description includes many responsibilities, such as: Customer service: Answering customer calls, providing information, and resolving issues Sales: Upselling products and services, processing orders, and cold calling Technical support: Troubleshooting products and guiding customers through navigating the company website Customer...
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Earn Up to 25k as Call Center Agent
4 days ago
Cavite, Philippines Neksjob Full timeDuties/Responsibilities:Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.Why pick us?Competitive SalaryExciting Performance Bonuses & Account Specific AllowancesCareer Advancement OpportunitiesPromote Within the CompanyComprehensive...
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START ASAP Hiring
4 days ago
Bacoor cavite, Philippines NeksJob Philippines Full timeJob description: Customer Service Representatives handle concerns and complaints regarding goods and services. In addition to assisting consumers with returns, upgrades, and purchases, they frequently offer guidance and technical support. They typically do their business from residences, call centers, or office settings. Qualification -At least HS Grad/SHS...
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Job titleCall Center Agent
4 days ago
Cavite, Philippines Valeros Business Company Full timeTips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.Get HIRED via ZOOM Today!Start Date: Nov, 15,18, 23,25 And 27,2024QualificationsOpen For College GraduateHigh School Graduate / SHS Graduate must have at least 6months up BPO experience (International Voice Account)Customer...
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Customer Service Representative
4 days ago
cavite, Philippines Lexie Staffing And Business Consulting Full timeA call center agent's job is to provide customer support and service by answering questions, resolving issues, and providing information: Customer support: Help customers with questions, complaints, and issues related to products or services Technical assistance: Provide technical support and troubleshoot issues Order processing: Assist with orders,...
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Customer Service Representative
4 days ago
cavite, Philippines Lexie Staffing And Business Consulting Full timeA call center agent's job is to provide customer support and service by answering questions, resolving issues, and providing information: Customer support: Help customers with questions, complaints, and issues related to products or services Technical assistance: Provide technical support and troubleshoot issues Order processing: Assist with orders,...
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Call Center
4 days ago
cavite, Philippines Valeros Business Company Full timeYour day-to-day activity : Answering incoming calls from customers Resolving customer inquiries/requests Developing and maintaining accurate files Ensuring customer requests is handled in an appropriate and timely manner Utilizing various company and client-based tools and applications for customer management and servicing Providing cutting-edge service in...
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Call Center
4 days ago
cavite, Philippines Valeros Business Company Full timeYour day-to-day activity : Answering incoming calls from customers Resolving customer inquiries/requests Developing and maintaining accurate files Ensuring customer requests is handled in an appropriate and timely manner Utilizing various company and client-based tools and applications for customer management and servicing Providing cutting-edge service in...
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Hiring Call Center Agent No Final Interview
4 days ago
Cavite, Philippines Telework Full timeNO FINAL INTERVIEW IS BAAAACK!! Yes, no final interview! 1 interview and 2 assessment lang, then Job offer later! Open for Newbie Up to 27k salary offer+ 20k sign on bonus! Pm me for more info.
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Call Center
4 days ago
Cavite City, Philippines Valeros Business Company Full timeYour day-to-day activity :Answering incoming calls from customersResolving customer inquiries/requestsDeveloping and maintaining accurate filesEnsuring customer requests is handled in an appropriate and timely mannerUtilizing various company and client-based tools and applications for customer management and servicingProviding cutting-edge service in a...
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Hiring Call Center Agent North Gate Alabang
4 days ago
Cavite, Philippines Telework Full timeHiringSD: January Qualifications / Perks:You are a perfect fit for the position if you:>With or Without BPO experience>Fresh Graduates>Have good English communication skills>Have excellent customer service, problem-solving, and multitasking skills>Have superb computer skills>Are willing to work on shifting scheduleJob Type: Permanent
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Customer Service Specialist
4 days ago
cavite, Philippines Neksjob Full timeDuties/Responsibilities: - Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services Qualifications: - HS grad (old curriculum) / SHS grad (new curriculum) - Good English communication...
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Customer Service Specialist
4 days ago
cavite, Philippines Neksjob Full timeDuties/Responsibilities: - Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services Qualifications: - HS grad (old curriculum) / SHS grad (new curriculum) - Good English communication...
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Cavite City, Philippines Telework Full timeOur Company is urgently hiring for Customer Service Representative.NO FINAL INTERVIEWBenefits:• Up to 27,000 monthly Salary • 20,000 bonus upon signing contract• Health insurance coverage• Retirement savings plan• Paid time off, night diff and holiday benefits• Ongoing training and professional development opportunities• Friendly and...
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Telesales Agent
3 days ago
Ortigas,Quezon City,Pasig,Mandaluyong,Makati,Cavite,Rizal, Philippines Lexie Staffing Full time•Contact potential and existing customers by phone to inform them of their company's products, services and offers. •Receive phone calls of people responding to direct marketing and advertising campaigns. •Determining how likely customers are to buy. •Presenting product features
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Telesales Agent
21 hours ago
Ortigas,Quezon City,Pasig,Mandaluyong,Makati,Cavite,Rizal, Philippines Lexie Staffing Full time•Contact potential and existing customers by phone to inform them of their company's products, services and offers. •Receive phone calls of people responding to direct marketing and advertising campaigns. •Determining how likely customers are to buy. •Presenting product features