Call Center Agent
2 weeks ago
Customer service: Answering customer calls, providing information, and resolving issues
Sales: Upselling products and services, processing orders, and cold calling
Technical support: Troubleshooting products and guiding customers through navigating the company website
Customer account management: Updating customer accounts with accurate information and reviewing customer accounts
Call center operations: Managing a high volume of calls, tracking daily calls, and completing call logs
Customer feedback: Reporting on customer feedback and analyzing calls to determine if they need managerial help
Training: Helping to train new employees and informing them about the company's customer management policies
Collaboration: Collaborating with other call center professionals to improve customer service
Escalation: Escalating customer calls to other departments and team members when necessary
Goal setting: Meeting daily, weekly, and monthly goals for critical key performance indicators (KPIs) like call volume, average call handling time, and average customer satisfaction score
-
Call Center Agent
2 weeks ago
Cavite, Philippines Lexie Staffing And Business Consulting Full timeA call center agent's job description includes many responsibilities, such as: Customer service: Answering customer calls, providing information, and resolving issues Sales: Upselling products and services, processing orders, and cold calling Technical support: Troubleshooting products and guiding customers through navigating the company website Customer...
-
Sales Call Center Representatives
4 months ago
Cavite, Philippines Neksjob Full timeDuties/Responsibilities:Responsible for handling large amounts of customer calls. The main responsibility is to provide all the necessary answers and assistance to ensure customer satisfaction.Why pick us?Competitive SalaryExciting Performance Bonuses & Account Specific AllowancesCareer Advancement OpportunitiesPromote Within the CompanyComprehensive...
-
Sales Call Center Team Member
1 month ago
Cavite City, Calabarzon, Philippines Neksjob Full timeDuties/Responsibilities:As a Sales Call Center Representative at Neksjob, you will be responsible for handling a high volume of customer calls with professionalism and efficiency. Your main responsibility will be to provide accurate and timely assistance to ensure customer satisfaction.Why Choose Us:Competitive salary and exciting performance bonuses, career...
-
Customer Service Representative
2 weeks ago
cavite, Philippines Lexie Staffing And Business Consulting Full timeA call center agent's job is to provide customer support and service by answering questions, resolving issues, and providing information: Customer support: Help customers with questions, complaints, and issues related to products or services Technical assistance: Provide technical support and troubleshoot issues Order processing: Assist with orders,...
-
Customer Service Representative
1 week ago
cavite, Philippines Lexie Staffing And Business Consulting Full timeA call center agent's job is to provide customer support and service by answering questions, resolving issues, and providing information: Customer support: Help customers with questions, complaints, and issues related to products or services Technical assistance: Provide technical support and troubleshoot issues Order processing: Assist with orders,...
-
Call Center
3 months ago
cavite, Philippines Valeros Business Company Full timeYour day-to-day activity : Answering incoming calls from customers Resolving customer inquiries/requests Developing and maintaining accurate files Ensuring customer requests is handled in an appropriate and timely manner Utilizing various company and client-based tools and applications for customer management and servicing Providing cutting-edge service in...
-
Call Center
3 months ago
cavite, Philippines Valeros Business Company Full timeYour day-to-day activity : Answering incoming calls from customers Resolving customer inquiries/requests Developing and maintaining accurate files Ensuring customer requests is handled in an appropriate and timely manner Utilizing various company and client-based tools and applications for customer management and servicing Providing cutting-edge service in...
-
Call Center
3 months ago
Cavite City, Philippines Valeros Business Company Full timeYour day-to-day activity :Answering incoming calls from customersResolving customer inquiries/requestsDeveloping and maintaining accurate filesEnsuring customer requests is handled in an appropriate and timely mannerUtilizing various company and client-based tools and applications for customer management and servicingProviding cutting-edge service in a...
-
Command Center Officer
4 months ago
Imus Cavite, Philippines TAHJNSDMM Management Services Inc. Full timeJob description QUALIFICATIONS Bachelor's Degree Holder preferably Business Administration or Building Property Management course Able to write reports, handle calls and emails Keen to details Excellent computer skills in MS Office Good organizational skills, hardworking and can work independently Excellent interpersonal and communication skills Adherence...
-
Command Center Officer
4 months ago
Imus Cavite, Philippines TAHJNSDMM Management Services Inc. Full timeJob description QUALIFICATIONS Bachelor's Degree Holder preferably Business Administration or Building Property Management course Able to write reports, handle calls and emails Keen to details Excellent computer skills in MS Office Good organizational skills, hardworking and can work independently Excellent interpersonal and communication skills Adherence...
-
Client Engagement Specialist
5 days ago
Cavite City, Calabarzon, Philippines Neksjob Full timeAbout Us:Neksjob is a leading organization committed to delivering exceptional services. As a Client Engagement Specialist, you will play a vital role in maintaining customer satisfaction and loyalty.Salary and Benefits:We offer a Competitive Salary package that reflects the value of your skills and experience. In addition, you can look forward to Exciting...
-
Customer Service Specialist
2 months ago
cavite, Philippines Neksjob Full timeDuties/Responsibilities: - Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services Qualifications: - HS grad (old curriculum) / SHS grad (new curriculum) - Good English communication...
-
Customer Service Specialist
2 months ago
cavite, Philippines Neksjob Full timeDuties/Responsibilities: - Responsibility Includes responding to incoming calls from the customers, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services Qualifications: - HS grad (old curriculum) / SHS grad (new curriculum) - Good English communication...
-
Customer Service Sales Representative
3 weeks ago
Cavite City, Calabarzon, Philippines Neksjob Full timeWe are Neksjob, a company that values excellence in customer service. As a Sales Call Center Representative, you will be the face of our organization, responsible for handling large volumes of customer calls.Our mission is to provide exceptional service, ensuring that every customer interaction leaves a positive impression. To achieve this, we offer a...
-
Call Center Representatives
4 weeks ago
Cavite, Philippines Lexie Business Staffing and Consulting Full timeWe're Hiring! Customer Service Representatives (CSR) Location: Multiple sites nationwide Hiring Process: 1-Day Virtual Interview Join our team as a Customer Service Representative for a Tagalog-speaking international account! The best part? The entire hiring process takes just 1 day, and it’s done virtually! Qualifications: High School Graduate (Old...
-
Call Center Representatives
4 weeks ago
Cavite, Philippines Lexie Business Staffing and Consulting Full timeWe're Hiring! Customer Service Representatives (CSR) Location: Multiple sites nationwide Hiring Process: 1-Day Virtual Interview Join our team as a Customer Service Representative for a Tagalog-speaking international account! The best part? The entire hiring process takes just 1 day, and it’s done virtually! Qualifications: High School Graduate (Old...
-
Customer Service Representative
2 weeks ago
Cavite City, Calabarzon, Philippines Lexie Staffing And Business Consulting Full timeAt Lexie Staffing And Business Consulting, we are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our customer-facing staff, you will be responsible for delivering exceptional customer service via phone calls, addressing customer inquiries, resolving issues in a timely and professional manner, and...
-
Customer Service Representative
1 month ago
Cavite City, Calabarzon, Philippines Neksjob Full timeDuties and Responsibilities:As a Customer Service Specialist at Neksjob Philippines, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, and providing information and handling complaints regarding the organization's products or services.Qualifications:High school graduate, good...
-
Cavite City, Calabarzon, Philippines Neksjob Full timeAbout NeksjobAt Neksjob, we strive to provide exceptional customer service that exceeds expectations. Our team is dedicated to delivering outstanding support to our clients.
-
Customer Service Representative
1 month ago
Cavite City, Calabarzon, Philippines Valeros Business Company Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Valeros Business Company. As a key member of our Call Center team, you will be responsible for providing exceptional customer service and support to our clients. Key Responsibilities:Answering incoming calls from customers in a professional and...