Operations Associate

4 weeks ago


Taguig, Philippines Czarnikow Full time ₱70,000 - ₱90,000
Summary – The Operations Associate carries out daily trade operations execution for CZ’s import/export or domestic supply chain activities in Food Ingredients, Packaging and Agri-Products flows in Philippines.

Tasks & Responsibilities
  • Carry out post trade contract activities and day-to-day execution of physical contracts concluded by the regional and local trading team, mainly shipped in containers or breakbulk into Philippines. This involves planning shipments to payment collection.
  • Acknowledgment of nomination to buyer and sending it on to shipper ensuring shipper acceptance of nomination. 
  • Issuing documentary instructions to shipper for timely preparation of shipping documents and follow up on draft documents for checking. 
  • Creating shipment number in our in-house system, Suite  
  • Ensure all drafts are checked and confirmed by buyer and passing on to shipper. Follow up on scanned signed documents and original documents.
  • Instructing / appointing surveyors at loading and discharging port(s).
  • Create sale invoice and upload all shipping documents in Suite. 
  • Ensuring payments from buyers are made in time before shipments arrive at destination. 
  • Managing the payment of suppliers, freight invoices and any other costs.
  • Ensure all information like documentary instructions, LOIs or LCs (if required) are in place before loading/discharging. 
  • Preparation & maintenance of shipment documents in in-house system Suite and any hard copies if required.
  • Arrange local or overseas courier to send out original documents. 
  • Handle customer’s requests relating to QA documentation
  • Follow up on customers’ claims and other shipment related disputes working closely with traders for a resolution
  • Join weekly execution calls with Singapore and/or Regional teams.
  • Changes in the business may occasionally require alterations in this job description and these will be agreed with the post holder as appropriate.
 About you:
  • We are looking for someone with the following skillset and attributes:
 Essential:
  • At least 3-5 years of experience in international import/export trade and shipping logistics i.e. container shipments or bulk shipments.
  • Diploma / Degree / Professional Certificates in Logistics / Supply Chain Management / Business / Maritime / related disciplines
  • Established in negotiating documents basis CAD, Bank Documentary Collection, and Documentary Letters of Credit.
  • Fast learner and able to work under pressure and deadlines
  • Ability to act with integrity when dealing with confidential matters
  • Team player with strong work ethics, communication & organisational skills
  • Proficient in Microsoft Word, Excel and Power Point
  • Excellent written and verbal proficiency in English and local language
 Desirable:
  • Experience in RSA / SAOL / Sugar No. 11 rules and regulation and Incoterms.
  • Experience in Letter of Credits negotiation and UCP, ISBP rules.


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