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Customer Service-Voice Representative

2 months ago

Cebu City, Philippines Brilliance.com Full time $550 - $800
Description:Are you an enthusiastic, customer-focused individual who loves talking, and helping people? At our company, customers are at the heart of everything we do. With over 3,000 reviews and an average rating of 4.9, we take pride in delivering excellence.

Enthusiasm and care are the core qualities we seek in our CSRs.

Why Join Us?
  • Work with a luxury brand that values customer service excellence.
  • Be part of a customer-centric team with a reputation for outstanding support.
  • Build your skills in CRM, Slack, and GSuite in a supportive environment.
Key Responsibilities:
  • Handle customer calls with professionalism and a focus on solutions.
  • Provide knowledgeable support for luxury products.
  • Use CRM tools to manage customer interactions efficiently.
  • Collaborate using Slack and GSuite for smooth internal communication.
Requirements:
  • Enthusiasm and passion for delivering excellent customer service.
  • Excellent written and spoken English.
  • Familiarity with CRM systems, Slack, and GSuite is a plus.
Apply Now to be part of a team that cares about its customers and values its people.

About Us:Brilliance.com is an online retailer of diamonds, engagement rings, and fine jewelry, with its headquarters in Boynton Beach, Florida. Over the past decade, we have earned a stellar reputation as the highest-rated online diamond retailer, supported by thousands of 5-star reviews.

At Brilliance, our team is comprised of dreamers, designers, and doers who are dedicated to disrupting the engagement ring industry and constantly pushing its boundaries.

Compensation:
  • $550-$800.
  • M-F, weekends off.
  • Permanent WFH.
  • Be part of a growing and dynamic team.