Healthcare Sales Representative

3 weeks ago

Cebu City, Philippines Med Supply US Full time ₱25,000 - ₱30,000
About Us
Med Supply US is a medical supply company that provides diabetic supplies to patients and doctors offices. We are looking for a full-time Medical Assistant to join our team.

Position Overview:
  • The ideal candidate will have experience working in a doctor's office and be able to build relationships with nurses and doctors.
  • The Medical Assistant will be responsible for calling doctors offices to request paperwork for our diabetic patients.
  • This includes patient medical history, insurance information, and prescriptions.
  • The Medical Assistant will also be responsible for scheduling appointments, answering phones, and filing paperwork.
Responsibilities:
  • Establish and maintain positive relationships with doctors' offices, nurses, and administrative staff.
  • Initiate outbound calls to doctors' offices to gather necessary paperwork for our diabetic patients, including prescription renewals, authorization forms, and insurance documentation.
  • Provide detailed information about our products and services to doctors' offices, promoting Med Supply US as a trusted provider of medical supplies.
  • Collaborate with doctors' office staff to resolve any issues or concerns related to paperwork, ensuring timely and accurate completion.
  • Maintain accurate and up-to-date records of all communications and transactions with doctors' offices.
  • Coordinate with internal teams to ensure efficient and timely processing of paperwork, following company procedures and protocols.
  • Stay informed about the latest developments in the healthcare industry, particularly in relation to diabetic care, insurance regulations, and compliance requirements.
  • Act as a liaison between doctors' offices and our internal team, facilitating effective communication and providing feedback to improve processes.
Requirements:
  • Minimum of 2 years of experience working in a medical office environment, preferably in a role involving direct interaction with doctors' offices.
  • Excellent communication skills, both verbal and written, with the ability to articulate complex information clearly and professionally.
  • Strong interpersonal skills, with the ability to build rapport and maintain positive relationships with healthcare professionals.
  • Proficient in using office software applications, such as Microsoft Office Suite, to manage documentation and communication effectively.
  • Detail-oriented with excellent organizational skills, ensuring accurate record-keeping and timely follow-up.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.
  • Knowledge of medical terminology, insurance processes, and diabetic care is highly desirable.
  • Must be a self-starter and possess a proactive attitude towards problem-solving.

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