Property Management Assistant

2 weeks ago


Manila, National Capital Region, Philippines Brunt Work Full time

This is a remote position.

Schedule:

  • Total hours: 40 hours per week or 8 hours per day
  • Monday - Friday
  • 8:00 AM - 5:00 PM Mandan, MD time (or 9:00 PM - 6:00 AM Manila time)

With 1 hour unpaid break in between.

Client location or time zone: Mandan, MD, USA - CDT

Company/client overview:

Join a thriving property maintenance and management firm based in North Dakota, managing an impressive portfolio of over 2,000 rental units across various property types. This dynamic company stands out with its comprehensive approach, offering not just traditional property management but also a full suite of services including cleaning, maintenance, snow removal, and lawn care. As a vital part of their team, you'll contribute to the seamless operation of a business that prides itself on personalized customer service and efficient property management.

Job Description

As a Property Management Assistant, you'll be at the heart of a bustling operation, managing crucial administrative tasks that keep our client's business running smoothly. In this remote role, you'll handle a high volume of communications, coordinate mass messaging campaigns, and assist with various property management duties. Your expertise will directly contribute to maintaining the company's commitment to top-notch service for a diverse clientele. This position offers the excitement of a fast-paced environment combined with the flexibility of remote work, allowing you to make a significant impact on a growing property management business from the comfort of your home office.

Responsibilities:
  • Efficiently manage and respond to a high volume of emails, ensuring prompt and professional communication with tenants, property owners, and team members.
  • Spearhead the coordination and execution of mass texting and email campaigns, enhancing client outreach and information dissemination.
  • Take charge of administrative tasks related to property management, including processing maintenance requests and updating property records.
  • Assist with meticulous data entry and management of tenant information, ensuring accuracy and confidentiality.
  • Potentially handle incoming phone calls, providing exceptional customer service and addressing inquiries with patience and expertise.
  • Demonstrate strong multitasking abilities by prioritizing and managing multiple tasks in a dynamic, fast-paced environment.
  • Collaborate with a team of over 30 staff members to ensure seamless operations across 2,000 to 3,000 rental units.
Requirements
  • Minimum 3 years of experience in property management or a closely related field, showcasing a strong understanding of the industry.
  • Proven proficiency in email management and mass communication tools, with the ability to craft clear and effective messages.
  • Exceptional organizational skills and the ability to multitask efficiently in a high-volume work environment.
  • Outstanding written and verbal communication abilities, capable of representing the company professionally in all interactions.
  • Familiarity with property management software (specific systems to be determined), with a willingness to learn new technologies.
  • Demonstrated ability to handle sensitive information with the utmost confidentiality and discretion.
  • Self-motivated individual with the discipline to work independently in a remote setting while maintaining high productivity.
  • Flexibility to align work schedule with North Dakota time zone to ensure optimal collaboration with the in-house team.
  • Comfortable with the potential of handling both computer-based tasks and phone calls as needed.
  • Adaptable problem-solver, ready to contribute to the management of a diverse portfolio of commercial properties, storage units, apartments, and condo associations.
Benefits
  • HMO Coverage for eligible locations.
  • Permanent work-from-home.
  • Immediate hiring.
  • Steady freelance job.

Job ID: ZR_20913_JOB


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