
Marketing Assistant
3 weeks ago
The Marketing Assistant supports UTrade's marketing by engaging leads, executing digital campaigns, and assisting in events. This role requires strong communication, attention to detail, and cross-team collaboration to drive successful marketing initiatives.
Key Responsibilities
Lead Engagement & Onboarding
- Call and follow up leads from UTrade acquisition channels to encourage event attendance and/or account completion.
- Assist clients in accomplishing the account opening process both new and/or on-going application, either digital or physical.
- Assist in forwarding clients that fully accomplished the account opening process to sales.
- Assist in CRM encoding, email send outs to client (after events).
- Track and report lead conversion progress, identifying challenges and areas for improvement.
- Assist in organizing and executing UTrade events (on-ground and online).
- Help coordinate event logistics, materials, and marketing collaterals.
- Prepare post-event reports, tracking engagement, attendance, and key takeaways.
- Assist in creating and executing digital content for email, SMS, and social media (knowledge in Canva/Photoshop preferred).
- Provide support in monitoring campaign performance and suggest improvements.
- Assist in collaborating with Sales, IT, and Customer Service to execute marketing initiatives.
- Gather and organize campaign requirements.
- Assist in conducting basic market research and competitor analysis.
- Provide support in maintaining marketing databases and lead lists.
Minimum Qualifications:
- 0-2 years of relevant experience.
- Bachelor's Degree in Marketing, Business, Communications, or related field
- Strong communication and organizational skills
- Comfortable making calls and engaging with clients
- Knowledge of digital marketing tools and CRM systems is a plus
- Ability to multitask in a fast-paced environment
- Proactive, adaptable, and open to feedback
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