Shared Services Auditor

2 weeks ago

Cebu City, Central Visayas, Philippines Trax Technologies Full time

At Trax Technologies, we help move the world's products. We revolutionize the logistics industry with our cutting-edge cloud-based solutions. By automating and streamlining freight invoice audit and payment processing, we empower both buyers and sellers of logistics services to transcend traditional boundaries. Our platform isn't just a tool—it's a catalyst for supply chain optimization. By providing unparalleled visibility into the intricate web of logistics operations and leveraging predictive analytics fueled by a staggering database of over 1 billion transactions spanning industries, modes, and nations, we redefine what's possible in logistics management.

We operate on a global canvas, Trax boasts a widespread presence, with offices strategically located in the U.S., Latin America, Asia, and Europe. Join us in reshaping the future of logistics, where innovation knows no bounds and opportunities are limitless.

Role Description

The Audit Shared Services team ensures that Trax completes Duplicate, Compliance and Service audit as stipulated on client contracts. The team assists other operational functions by managing Client and/or Logistics Service Provider communication and raising requests and reporting audit output using defined procedures.

The Audit Shared Services Auditor, reports directly to Audit Shared Services Supervisor, would be responsible for the timely and accurate delivery of activities plotted in the train schedule. Working directly with Logistics Service Providers and/or Clients, Logistics Data Analysts and other Trax teams, this role requires both strong communication and strong analysis skills as you focus on service delivery and continuous improvement.

Responsibilities

  1. Quickly develops a deep understanding of assigned Logistics Service Providers and Client processes, and how these are met within the Trax system.
  2. Provides quality Duplicate, Compliance and Service Audit analysis and coordinates with the Logistics Data Analysts, Logistics Service Providers and/or Clients on issues and disputes.
  3. Accountable for the accurate and timely delivery of analysis and reports.
  4. Schedule meetings/calls with Clients and/or Logistics Service Providers as necessary for issue resolution.
  5. Identifies root cause of issues and works with other teams to resolve, decreasing manual intervention and increasing automation.
  6. Monitors SLAs and Cycle Times to ensure that actions and reports are delivered on-time and invoices are paid in a timely fashion.
  7. Acts as one team, supporting other team members, actively seeking and providing feedback, participating in regular coaching and development, and building a strong team culture.
  8. Proactively identifies risks or process gaps to the Shared Services Supervisor, ensuring that mitigation plans are in place, working to resolve or escalate issues in a timely manner.

Qualifications

  1. Should be a graduate of any 4-year/5-year course.
  2. Should be excellent in written and oral English skills.
  3. Should be willing to be assigned in the EMEA shift (3:00pm-12:00mn, PH time) or other shifts as deemed necessary.
  4. Should have intermediate knowledge and exposure to Excel.
  5. Should have excellent analytical and problem-solving skills.
  6. Should be comfortable with data analysis to find patterns and meaning in information and can turn facts and figures into a meaningful story for the customer.
  7. Should want to gain real-world experience in the logistics and supply chain industry to develop your business analytics skills.
  8. Should be an independent problem solver and like to get to the root of the issue.
#J-18808-Ljbffr

  • Shared Services Auditor

    2 weeks ago

    Cebu City, Central Visayas, Philippines Cagayan State University Full time

    Ensure timely and accurate audit services for Trax clients, focusing on communication and continuous improvement.Your RoleKey responsibilities include:Develop a deep understanding of Logistics Service Providers and Client processes within the Trax system.Provide quality Duplicate, Compliance, and Service Audit analysis.Coordinate with Logistics Data...

  • External Auditor

    1 day ago

    Cebu City, Central Visayas, Philippines Lexmark Full time

    OverviewJoin to apply for the External Auditor role at Lexmark.ResponsibilitiesThis JO is created for our external auditor, Roxas Tabamo & Co., access to LXMK in preparation for 2024 audit.How to ApplyAre you an innovator? Here is your chance to make your mark with a global technology leader. Apply nowGlobal Privacy NoticeLexmark is committed to...

  • Business Continuity Analyst

    10 hours ago

    Cebu City, Central Visayas, Philippines QBE Group Shared Services Centre Full time

    The purpose of this role is to utilise technical and functional expertise in business continuity and crisis management to drive and support the business resiliency program and team initiatives. This involves implementing and overseeing the Business Continuity Program for the division, ensuring alignment with corporate policy, and collaborating with internal...

  • External Financial Reviewer

    19 hours ago

    Cebu City, Central Visayas, Philippines beBeeAuditor Full time $40,000 - $60,000

    About the RoleThis is a job for an External Auditor who will work with Roxas Tabamo & Co.ResponsibilitiesThe chosen candidate will have access to LXMK in preparation for audits.RequirementsWe are looking for someone who is an innovator and can make their mark with our global technology company. To succeed, you should have skills in accounting and...

  • Team Manager

    2 weeks ago

    Cebu City, Central Visayas, Philippines Support Services Group Full time

    As a Team Manager, you will be at the forefront of our daily operations, ensuring smooth workflows, meeting client benchmarks, and driving productivity to achieve revenue targets.Primary Responsibilities:Establish and implement productivity standards and operational strategies.Ensure daily productivity goals are met and target revenues are achieved.Maintain...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Northwestern University Full time

    Customer Service Representatives provide essential user support, resolving product issues and enhancing customer satisfaction in a hybrid work setup.Your RoleKey responsibilities include:Respond promptly and professionally to customer inquiries through the product's ticketing system.Collaborate with customers to identify, replicate, and resolve product...

  • Financial Services Associate

    3 days ago

    Cebu City, Central Visayas, Philippines beBeeAccountant Full time

    Accounts Receivable Staff Job DescriptionOur team is looking for a skilled Accounts Receivable professional to join our organization. In this role, you will be responsible for preparing and issuing customer invoices accurately and on time.Generate and distribute Statements of Account (SOA) to customers.Closely coordinate with stakeholders to follow up on...

  • Finance Services Analyst

    2 weeks ago

    Cebu City, Central Visayas, Philippines QBE Europe Full time

    Primary Details Time Type: Full time Worker Type: Employee The purpose of this role is to provide support to accounting and reporting activities by managing day-to day financial tasks , ensuring accuracy and compliance with regulations and policies. Responsibilities include processing financial transactions, analysing data, preparing reports, and assisting...

  • Finance Services Analyst

    10 hours ago

    Cebu City, Central Visayas, Philippines QBE Insurance Full time

    Finance Services Analyst - Financial Accounting and TaxJoin to apply for the Finance Services Analyst - Financial Accounting and Tax role at QBE InsuranceOverviewThe purpose of this role is to provide support to accounting and reporting activities by managing day-to-day financial tasks, ensuring accuracy and compliance with regulations and policies....

  • Accountant, General Ledger

    4 weeks ago

    Cebu City, Central Visayas, Philippines Dover Business Services Full time

    Summary DescriptionThe General Ledger Accountant is responsible for delivering timely and quality service to internal Dover customers, as measured by service level agreements and key performance indicators. Key activities include processing general ledger transactions and related activities, performing calculations and analysis, preparing reports, and...