Current jobs related to Professional Services Software Engineer - Manila, National Capital Region - 8x8, Inc.


  • Manila, National Capital Region, Philippines APEX Fintech Services LLC Full time

    Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our...


  • Manila, National Capital Region, Philippines APEX Fintech Services LLC Full time

    Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million of our...


  • Manila, National Capital Region, Philippines beBeeQuality Full time ₱450,000 - ₱900,000

    Are you ready to embark on a transformative career in software engineering? We invite talented individuals to join our team of quality engineers, dedicated to delivering exceptional results and accelerating business growth.We are seeking a highly skilled Quality Engineer-SDET professional to drive innovation and excellence in our software development...

  • Software Engineer

    1 day ago


    Manila, National Capital Region, Philippines Hrtx Full time

    We are seeking a Software Developer to join a globally collaborative technology team focused on delivering advanced automation solutions across web, desktop, cloud, and embedded platforms. Youll be part of an agile development environment applying Scaled Agile Framework (SAFe) principles, working alongside engineers and developers to design, build, and...

  • Software Engineer

    1 day ago


    Manila, National Capital Region, Philippines DXC Technology Full time

    OverviewDirect message the job poster from DXC TechnologyMy role is accountable for implementing complex technical solutions while mentoring junior engineers and contributing to the technical direction of our products.ResponsibilitiesDesigning, developing, and maintaining scalable software solutions for complex business problems.Leading technical design...


  • Manila, National Capital Region, Philippines QBE Insurance Group Full time

    Senior Software Engineer - PowerApps/ Power Automate page is loadedSenior Software Engineer - PowerApps/ Power Automate Apply locations PHI - Manila time type Full time posted on Posted 2 Days Ago job requisition id 341275Primary Details Time Type: Full timeWorker Type: EmployeeThe Software Engineer designs, codes, tests, corrects, and documents complex...


  • Manila, National Capital Region, Philippines QBE Insurance Group Full time

    Senior Software Engineer - PowerApps/ Power Automate page is loadedSenior Software Engineer - PowerApps/ Power AutomateApply locations PHI - Manila time type Full time posted on Posted 2 Days Ago job requisition id 341275Primary DetailsTime Type: Full timeWorker Type: EmployeeThe Software Engineer designs, codes, tests, corrects, and documents complex...


  • Manila, National Capital Region, Philippines Canonical Full time

    Software Engineering Manager - Ubuntu Linux Kernel Join to apply for the Software Engineering Manager - Ubuntu Linux Kernel role at Canonical Software Engineering Manager - Ubuntu Linux Kernel 1 day ago Be among the first 25 applicants Join to apply for the Software Engineering Manager - Ubuntu Linux Kernel role at Canonical Get AI-powered advice on this...


  • Manila, National Capital Region, Philippines beBeeDeveloper Full time ₱1,500,000 - ₱2,000,000

    Job OverviewWe are seeking a skilled Full Stack Developer to join our team. In this role, you will be responsible for developing new functionality and delivering high-quality engineering work.The successful candidate will have a minimum of 10 years of professional experience in software development, with a strong track record of delivering robust, scalable...


  • Manila, National Capital Region, Philippines beBeeQualityEngineer Full time ₱900,000 - ₱1,200,000

    Software Engineering Quality Engineer-SDETWe are seeking a highly skilled and motivated Quality Engineer-SDET to join our team. In this role, you will be responsible for ensuring the quality of software products by designing and implementing testing strategies, developing automated test scripts, and collaborating with cross-functional teams to identify and...

Professional Services Software Engineer

4 weeks ago


Manila, National Capital Region, Philippines 8x8, Inc. Full time

Professional Services Software Engineer page is loaded

Professional Services Software EngineerApply locations Manila-8x8 Asia time type Full time posted on Posted 2 Days Ago job requisition id R1905

8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.

We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.

As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.

Learn more on our company website at www.8x8.com follow our pages on LinkedIn , Twitter , Facebook and Instagram .

The Professional Services Integrations and Customizations (PSIC) Software Engineer is part of a global team and is responsible for creating customized solutions that integrate 8x8's award-winning hosted UCaaS, CCaaS, CPaaS, and AI/ML solutions with our customers' applications, such as CRMs, WFM tools, or other 3rd party applications. Your solutions development experience, call center and telecom industry knowledge, understanding of Natural Language Processing (NLP) technologies for chat and voice, and strong customer presence will help 8x8 deliver world-class custom solutions.

What will you do?

By joining our global professional services engineering team, you will interact directly with our clients to create and implement configurations and integrations between 8x8 and our customers' applications.

How will you do it?

You will be responsible for creating customized solutions that enhance 8x8 products and services to meet customers' requirements based on a mutually agreeable Statement of Work (SOW).

In addition, you will have direct contact with our customers to provide them with feedback and address any questions that might arise during the project lifecycle.

Responsibilities

  • Collect project requirements from customers through remote interviews.

  • Implement customized solutions and services based on the SOW utilizing 8x8 products, APIs, and 3rd-party software development tools as required.

  • Design and prototyping software development projects as required and be responsible for the quality of work produced.

  • Manage the customer's deployment of 8x8 services and solutions as specified in the SOW.

  • Present 8x8 services and customized solutions to customers, including executives and end-users

  • Meet or exceed P&L goals for professional services.

  • Configuring systems that we have in 8x8, integration with scripting in PHP and Python.

Qualifications

  • Fluent in English (written and oral communication skills)

  • Bachelor's Degree in the technology area.

  • Proficiency in scripting languages such as Python, PHP, and JavaScript.

  • Strong API background, Rest API knowledge, integration with 3rd-party systems.

  • Relational databases experience.

  • Understanding of Cloud platforms and technologies (AWS, Azure, GCP).

  • Understanding of Web application architecture.

  • Experience with conversational AI/ML technologies and natural language processing.

  • Professional communication skills, as you will engage directly with customers.

  • Java knowledge is a plus.

  • Experience in Contact Center, VoIP, and Video meeting applications is a plus.

  • Amenable to work night shift

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program .

View the Participant Poster in English and Español.

View the Right to Work Poster in English and Español.

We also provide reasonable accommodation to individuals with disabilities in accordance with applicable laws. Learn more or email us at careers@8x8.com (Include "Reasonable Accommodation" in the subject line)

Our Job Applicant Privacy Notice can be found here .

Hiring Journey at 8x8Stay Connected

Want to see what life at 8x8 really looks like?

Follow us for a behind-the-scenes look at our people, culture, and what we're building together.

#J-18808-Ljbffr