Senior Consumer Service Specialist

2 days ago

Hinobaan, Negros Occidental, Philippines Henkel Ltda Full-time ₱420,000 - ₱620,000 Contract

Henkel Philippines is seeking a Senior Consumer Service Specialist to be the primary contact for our B2C customers. You will address inquiries and provide expert guidance on our Consumer Brands, handling email, web forms, and phone communications.

You will collaborate with colleagues across functions to ensure prompt, professional responses, manage quality and queue oversight, and drive improvements in service delivery, ultimately strengthening Henkel's reputation as a trusted partner in