Senior Financial Services Customer Support Specialist
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NTT DATA, Inc. is seeking a customer service professional to manage inbound calls related to standard credit card inquiries, transactions, and account maintenance. You will respond politely, identify needs, and update system records while adhering to escalation procedures and company policies.
The role requires excellent communication, fluent English, strong problem-solving, and the ability to work in a fast-paced environment, including shift flexibility and weekend coverage.