Lead Specialist e-Business Deployment and Process Innovation
6 days ago
Mandaluyong, National Capital Region, Philippines (Hybrid)
Job DescriptionEmerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Lead Specialist, e-Business Deployment and Process Innovation, you will have the opportunity to demonstrate your capability in managing innovation and process improvement projects, creating and executing plans, providing training and development, and providing excellent service to Emerson as a member of the Measurement Solutions Group Manila organization.
If this sounds like a perfect fit for you, apply now and join our team in Mandaluyong City, Philippines
In This Role, Your Responsibilities Will Be:
- Establish and document new and existing processes or process modifications.
- Provide user training to the customer care team.
- Lead or participate in testing of the ERP system based on changes made to the business process.
- Analyze data and work with customer care supervisors and team leaders to spearhead process improvement initiatives that help meet business objectives.
- Recognized as a subject matter expert in business processes, systems, and tools.
Who You Are:
You have a strong drive for results and exhibit passion and enthusiasm to get things done. You're a proactive self-starter with a strong sense of urgency in meeting tasks and deadlines. You can proficiently communicate ideas, collaborate, and efficiently work with people at any level, excelling in a team environment.
For This Role, You Will Need:
- Bachelor's degree in Information Technology, Business Management, Commercial Management, or Engineering.
- At least 5 years of relevant work experience in Project Management and Business Analysis.
- Proven process improvement experiences.
- Knowledge of Business System tools such as Oracle, CRM, and other applicable tools.
Preferred Qualifications that Set You Apart:
- Strong analytical and problem-solving skills.
- Planning and alignment capabilities.
- Excellent written and verbal communication skills.
- Strong presentation and training delivery skills.
- Ability to work independently with minimal supervision.
- Ability to interpret a variety of instructions furnished in written or oral forms.
Our Offer to You:
By joining Emerson, you will be given the opportunity to make a difference through the work you do. We attract, develop, and retain outstanding people in an inclusive environment where all employees can reach their greatest potential.
At Emerson, we are committed to creating a global workplace that supports diversity and embraces inclusion. We are dedicated to fostering a culture where every employee is valued and respected for their unique experiences and perspectives.
Join us and be part of a proud and thriving organization that values its people. Enjoy our market-competitive pay and benefits package, including food and transportation allowances, comprehensive insurance coverage, retirement benefits, and more. We invest in your growth with career development programs and reward your achievements through merit-based increases. We provide exceptional healthcare coverage for you and your loved ones, as well as paid leaves and tuition reimbursement for approved programs. Our well-being programs, exciting business travel opportunities, safe working environment, and commitment to social responsibility ensure you thrive personally and professionally. Be part of a team that not only values your contributions but also cares about your growth, well-being, and success.
Accessibility Assistance or Accommodation
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team – let's go
No calls or agencies please.
Job Info- Job Identification 25014734
- Job Category Customer Service and Support
- Posting Date 02/18/2025, 02:59 AM
- Locations 39th to 44th Flr. (Units T-4402 & T-4403) Mega Tower EDSA corner J. Vargas Avenue, Mandaluyong, National Capital Region, 1555, PH (Hybrid)
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