Sap FICO Functional Analyst

4 weeks ago

Mandaluyong City, National Capital Region, Philippines DFI Retail Group Full time
Talent Acquisition Business Partner | Tech Hunter | Career Match Maker

Is this your next challenge in SAP FICO?

The DFSC SAP Functional Analyst - Finance provides the 2nd level support and primary contact for standard to medium complexity applications in production. The role also ensures continuous smooth operation of assigned production applications and fulfils ad-hoc requests.

The challenge is to:

Application Maintenance Support

  • Part of the level 2 SAP support team
  • Incident handling, interface monitoring, and break fix support as per business requirement based on Group design applications
  • Issue analysis, troubleshooting, customization (if any)
  • Isolation and issue resolution for low, medium, to high complex tickets
  • Work closely with other teams such as developers and technical engineers for the resolution of identified issues
  • Work closely with key Finance members and process owners for SAP FICO support
  • Service Request fulfillment based on Service Catalogue and ad hoc business requests
  • Supports system maintenance tasks in coordination with technical teams
  • Monitors application performance, obtain performance statistics and alert teams to make recommendations for improvement
  • Interact with level 1 support and Service Management teams
  • Handle tickets via ticketing tool and follow processes as provided by Service Management team
  • Handle tasks for continuous improvement and follow process for audit compliance
Change Requests and Projects
  • Handle enhancement requests and projects raised by Group Finance
  • Design solution and build for customer requirements in SAP FICO
  • Perform system configurations and program design
  • Perform unit testing, system integration testing, regression testing, user acceptance training support, and hyper-care support
  • Perform documentations for Functional Design, Configuration, and other Change Management requirements
  • Perform POC and estimation of mandays for new Change Requests/Projects
  • Effectively collaborate with key stakeholders and business users to deliver Change requirements
  • Create test scripts and training materials for business users
  • Present Changes/Projects in the Change Approval Board
  • Handle Problem Records and follow Problem Management process
  • Perform root cause analysis for top priority tickets and provide permanent solution
  • Attend bridge call for P1 incidents and provide updates on the status of the investigation
Qualifications
  • Graduate of any IT related course
  • Solid 4-7 years relevant working experience
  • Knowledgeable and understands computer concepts in UNIX/LINUX
  • Proficient understanding in SAP area is essential:
  • SAP FICO Accounts Payable
  • SAP FICO Accounts Receivable
  • SAP FICO Fixed Asset
  • SAP FICO Bank Accounting
  • SAP Controlling: Cost Center, Profit Center, Internal Orders, WBS
  • SAP FICO integrations to non-SAP systems
  • SAP integrations to MM (P2P), SD (OTC), and Vistex
  • SAP Retail Finance
  • Amenable for on-call (rotational) for off-hour support

If you have the right skills and experience, this is an opportunity to build your career with Asia's leading retailer.

DFI Retail Group is an equal opportunity employer and responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management.

To find out more about Our Businesses and Our People, please visit our website:

Job Details
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: Retail
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